Question: I successfully completed my Outreach class, but have not received my card.

Answer:

Outreach trainers are required to issue student course completion cards directly to the student within 90 days of course completion, regardless of who paid for the training. If you have not received your card within the 90-day period, contact your trainer immediately. If your trainer does not provide the card as requested, notify the Outreach Training Program by email (outreach@dol.gov). Please be sure to include all relevant information such as student name, trainer name, training location and date, type of class, and actions taken to contact the trainer.

Question: Will I receive a certificate of completion?

Answer:

Individuals that successfully complete an OSHA Outreach Training Program class receive a student course completion card. Please note that there is no program requirement for trainers to issue any other form of course completion documentation. Outreach trainers are encouraged to provide training certificates to students at the end of the training class to help students provide verification that they completed the training prior to receiving their student course completion card. Acceptance of a training certificate instead of a student course completion card is at the discretion of the employer or job site. Although the program is voluntary, some States, employers, unions, and other jurisdictions require this training to fulfill their safety training goals. Check with the relevant organization, employer or work site to determine if a course completion certificate in lieu of a course completion card fulfills their training requirement.

Question: When will I receive my student course completion card?

Answer:

Outreach Training Program trainers are required to issue student course completion cards directly to the student within 90 days of class completion. If you completed an Outreach Training Program 10- or 30-hour class and did not receive your completion card within 90 days, contact your Outreach trainer.

Question: How do I contact OSHA regarding a problem with an online Outreach Training Program Class?

Answer:

Online Outreach Training Program classes are offered by independent training providers. If you have technical issues or customer service concerns related to your online Outreach Training Program classes, you should contact the online training provider directly to resolve the matter. The current list of OSHA-accepted online 10- and 30-hour Outreach Training Programs is available at: https://www.osha.gov/training/outreach/training-providers.

If the online training provider is unable to resolve the matter, you may forward your concern to OSHA by email at: outreach@dol.gov. Please provide specific information regarding the issue and include all relevant communication between you and the online training provider. Please note that Outreach Training Program trainers are required to issue student course completion cards directly to the student within 90 days of class completion. If you completed an Outreach Training Program 10- or 30-hour class and did not receive your completion card within 90 days, contact your Outreach trainer.

Question: Are online OSHA Outreach classes Section 508 compliant?

Answer:

Please note that the Outreach Training Program requirements and procedures have no requirement for training to be 508 compliant. OSHA does not currently host or offer online Outreach Training Program classes on a federal government Web site. Private Web sites are encouraged, but not required to be section 508 compliant. Authorized Outreach trainers are independent service providers, not federal employees or agents.

Question: Does OSHA require testing to earn a course completion card?

Answer:

Although testing is not required by OSHA, trainers have the option of administering a test to evaluate learning. It is at the discretion of the trainer to determine whether or not a student has successfully completed the class. Because OSHA does not require testing in these classes, the agency has not issued specific requirements for trainers regarding tests being administered orally as opposed to written tests. For this reason, it is recommended that students discuss any accommodation needs related to their learning environments prior to selecting a trainer. This includes questioning trainers about their accommodations for students with a learning disability.

Question: If an Outreach trainer conducts a test when presenting a 10- or 30-Hour Outreach class, does that time count towards the 10 or 30 hours of training?

Answer:

No, testing is not a requirement for Outreach classes. Testing is not considered instructional time and does not count toward the contact hour requirements for subject topics.

Question: How do I become an authorized OSHA Outreach Trainer?

Answer:

OSHA authorizes trainers to conduct occupational safety and health training through the OSHA Outreach Training Program. Through this program, individuals who complete a one-week OSHA trainer course receive a certificate of completion and an authorized outreach trainer card. Trainer courses are based on one of the following subject areas: disaster site workers (second responders), construction, general industry, or maritime. Upon successful completion of the trainer course, trainers are authorized to teach students courses based on the trainer course subject area. These include two-day courses for disaster site workers (second responders), as well as 10-hour and 30-hour courses in construction, general industry, or maritime safety and health hazards. Authorized trainers can receive OSHA course completion cards for their students. The OSHA Outreach Training Program is voluntary. OSHA does not require participation in this program.

To become an authorized OSHA Outreach Trainer, you must complete a required OSHA trainer course and complete/meet the necessary prerequisite requirements:

1. For Construction Industry: OSHA #500 Trainer Course in Occupational Safety and Health Standards for Construction. Prerequisites are: five (5) years of construction safety experience (a college degree in occupational safety and health, a Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH) designation, in the applicable training area may be substituted for two years of experience) and completion of OSHA #510 Occupational Safety and Health Standards for the Construction Industry.
2. For General Industry: OSHA #501 Trainer Course in OSHA Standards for General Industry. Prerequisites are: five years of general industry safety experience (a college degree in occupational safety and health, a Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH) designation, in the applicable training area may be substituted for two years of experience) and completion of OSHA #511, Occupational Safety and Health Standards for General Industry.
3. For Maritime Industry: Course #5400 Trainer Course in OSHA Standards for the Maritime Industry. The prerequisites for Course #5400 are as follows: Three years maritime industry experience and at least one of the following: Two years of occupational safety and health experience (with a broad focus) in any industry; a degree in occupational safety and health from an accredited college or university; or certification as an Associate Safety Professional (ASP), Certified Safety Professional (CSP) designation; Certified Industrial Hygienist (CIH); designation; Certified Marine Chemist (CMC) designation; or Certified Safety Health Manager (CSHM) designation.
4. For Disaster Site Workers: Course #5600 Disaster Site Worker Train-the-Trainer Course. The prerequisites for Course #5600 are as follows: OSHA Course #500 or #501, three years safety training experience and completion of the 40-hour HAZWOPER training.

The OSHA courses listed above are only offered by authorized OSHA Training Institute (OTI) Education Centers located throughout the United States. For a complete list of all the OTI Education Centers and their approved courses, please visit the OTI Education Center Locations page.

Question: If I have other questions about this program, who can I contact?

Answer:

Branch Chief, Outreach and OTI Education Center Programs
OSHA Division of Training Programs and Administration
2020 S. Arlington Hts. Road
Arlington Heights, IL 60005-4102

(847) 725-7804
E-mail: outreach@dol.gov

Question: Are Continuing Education Units (CEUs) assigned to Outreach Training courses such as the 10-hour and 30-hour classes?

Answer:

Trainers are responsible for applying for approval for issuing CEUs. OSHA does not accredit organizations or individuals, does not certify organizations or individuals, and does not assign CEUs to outreach classes delivered by OSHA outreach trainers.