Frequently Asked Questions
Question: I successfully completed my Outreach class, but have not received my card.
Answer:
Outreach trainers are required to issue student course completion cards directly to the student within 90 days of course completion, regardless of who paid for the training. If you have not received your card within the 90-day period, contact your trainer immediately. If your trainer does not provide the card as requested, notify the Outreach Training Program by email (outreach@dol.gov). Please be sure to include all relevant information such as student name, trainer name, training location and date, type of class, and actions taken to contact the trainer.