Question: How do I contact OSHA regarding a problem with an online Outreach Training Program Class?

Answer:

Online Outreach Training Program classes are offered by independent training providers. If you have technical issues or customer service concerns related to your online Outreach Training Program classes, you should contact the online training provider directly to resolve the matter. The current list of OSHA-accepted online 10- and 30-hour Outreach Training Programs is available at: https://www.osha.gov/training/outreach/training-providers.

If the online training provider is unable to resolve the matter, you may forward your concern to OSHA by email at: outreach@dol.gov. Please provide specific information regarding the issue and include all relevant communication between you and the online training provider. Please note that Outreach Training Program trainers are required to issue student course completion cards directly to the student within 90 days of class completion. If you completed an Outreach Training Program 10- or 30-hour class and did not receive your completion card within 90 days, contact your Outreach trainer.