OSHA Ergonomic Solutions: Beverage Delivery eTool - Index for Beverage Delivery
This eTool* describes ergonomic hazards and
possible solutions for workers in the Beverage Delivery Industry. A
beverage delivery person performs the
following ergonomic tasks:
The beverage delivery person typically works eight to ten hours per day. Customers include
grocery and convenience stores, hospitals, schools, etc.
- Driving a pre-stocked route truck from the plant to designated customers.
- Unloading the various cases of beverages from the truck. This consists
of lifting approximately 160-550 boxes, beverage cases, and/or tanks
piece-by-piece from the truck and placing them on a hand truck.
- Wheeling the hand truck to the point of delivery specified by the customer.
- Manually unloading the hand truck and placing products on display shelves
or in storage areas.
- Retrieving empty returnable bottles.
For ergonomic solutions applicable to beverage warehousing, see the
Warehousing eTool. For a general discussion of ergonomic
solutions, return to Ergonomics.
Workers have the right to:
- Working conditions that do not pose a risk of serious harm.
- Receive information and training (in a language and vocabulary the worker understands) about workplace hazards, methods to prevent them, and the OSHA standards that apply to their workplace.
- Review records of work-related injuries and illnesses.
- File a complaint asking OSHA to inspect their workplace if they believe there is a serious hazard or that their employer is not following OSHA's rules. OSHA will keep all identities confidential.
- Exercise their rights under the law without retaliation, including reporting an injury or raising health and safety concerns with their employer or OSHA. If a worker has been retaliated against for using their rights, they must file a complaint with OSHA as soon as possible, but no later than 30 days.
For additional information, see OSHA's Workers page.
How to Contact OSHA
Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful workplaces for their employees. OSHA's role is to help ensure these conditions for America's working men and women by setting and enforcing standards, and providing training, education and assistance. For more information, visit www.osha.gov or call OSHA at 1-800-321-OSHA (6742), TTY 1-877-889-5627.
*eTools are web-based
products that provide guidance information for developing a
comprehensive safety and health program. They include recommendations for good industry practice
that often go beyond specific
OSHA mandates. As indicated in the disclaimer,
eTools do not
create new OSHA requirements.