Abstract: At 8:03 a.m. on November 27, 2009, Employee #1, a press operator at a small commercial cleaner, was performing a regularly assigned task of operating the collar/cuff press. Her coworker had not yet arrived to work so she was working alone. She had put the collar and cuffs of a shirt onto the collar/cuff press and had pressed the two red START buttons to lower the press head. She then reached through the press to grab a towel located on the other side of the press head. The press head came down and caught her arm in the press. She pressed the green STOP button with her left hand to release the press head and free her arm. She was transported to the hospital for treatment, where she was hospitalized for third-degree burns on her right forearm. The investigation concluded that the two-hand START button control was not working properly because the press continued to lower when the operator released the two-hand control.