Text For Citation: 01 Item/Group: 001 Hazard: OTHER

Section 5(a)(1) of the Occupational Safety and Health Act of 1970; The employer did not furnish employment and a place of employment which was free from recognized hazards which were likely to cause death or serious physical harm to employees, in that: a) On or about November 8, 2007 and times prior, employees of 7-Eleven store #20638 were exposed to injuries resulting from physical assaults. The employer had not developed and implemented adequate measures to protect employees from assaults or other forms of physical violence in the workplace. This hazard is recognized by the employer and by the industry. Feasible methods to protect employees from the hazard of physical assault may include, but are not limited to, the following: 1. Maintain and use silent personal alarms which is recognized by NIOSH as a viable workplace violence control measure. 2. Develop and train employees to follow emergency procedures, to include; A) Conflict resolution training. B) Nonviolent response training. C) Robbery deterrence training. 3. Use of physical barriers with bullet proof enclosures and pass-through windows. 4. Increased staffing to ensure that employees are not working alone. 5. Closing the establishment during high-risk hours (late night and early morning). 6. Once the coordinated plan is implemented, maintain communication with local law enforcement and employees, as well as regular surveillance of working conditions, to review and evaluate the measures taken to prevent assaults. Abatement Verification: Abatement certification and documentation is required for this item (see enclosed "Sample Abatement-Certification Letter").-Certification