Abstract: On March 17, 2005, Employee #1 working as a service technician assisting a coworker in lowering a piece of ventilation equipment from an area above an office. Part of the drop-down ceiling of the office had been removed. The coworker was positioned in the ceiling area between two offices working from the floor. The unit reached an air rams Genie lift, Employee #1 was trying to disconnect a come-along that was used to lower the unit. The employee fell from his work location to the floor. The Fire Department responded and transported the employee to the Medical Center. The employee sustained major trauma to his head and required major surgery.