Question: If I have trained a student in a 10-hour course, can I provide the student 20 additional hours and receive a 30-hour card?

Answer:

Yes, trainers may do this under the following conditions: the same trainer must conduct all of the training, all the training must be completed (from the start of the 10-hour class, to the end of the 30-hour class) within six months, and the student must return the 10-hour card to the trainer, who must then return the 10-hour card to the issuing Authorizing Training Organization (ATO) in order to receive the 30-hour card.

Please note that the purpose of surrendering the 10-hour card is to accurately reflect the level of training a student has received. Simultaneous possession of both a 10- and 30-hour card may inaccurately imply that the student has received a total of 40 hours of training. For this reason, the trainer is required to collect the original 10-hour card from the student and return it to the issuing ATO along with a new Outreach Training Program Report to be issued a 30-hour course completion card.