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OSHA Outreach Training Program FAQs

General Information

OSHA-authorized trainers issue student course completion cards to individuals that successfully complete an OSHA Outreach Training Program class. The Outreach Training Program offers 10-hour or 30-hour classes for Construction, General industry, Maritime, and a 15-hour class for Disaster Site Worker. In order to obtain an OSHA card, an individual must attend and successfully complete the entire class, including all requisite topics and the minimum number of contact hours. Please note that an OSHA card is not considered a certification or license.

OSHA offers Outreach Training Programs for the following industries: Construction, General Industry, Maritime, and Disaster Site work.

The 10-hour course is intended for entry level workers. The 30-hour program is for workers with some safety responsibility.

No. Although the Outreach Training Program Requirements refer to training being targeted for workers, participants of Outreach Training Program classes are not required to be employed.

No. There is no minimum age requirement to participate in Outreach Training Program classes.

The 10-hour outreach courses provide basic awareness training on the recognition, avoidance, abatement, and prevention of workplace hazards. The course also provides information regarding workers' rights, employer responsibilities, and filing a complaint.

The 30-hour outreach courses provide a greater depth and variety of training on an expanded list of topics associated with workplace hazards in each industry. OSHA provides authorized trainers procedures for each industry program on the topic outlines for each industry.

No, they are voluntary. OSHA recommends outreach courses as an orientation to occupational safety and health for workers. However, some states have enacted laws mandating the training. Also, some employers, unions, organizations or other jurisdictions may also require this training.

No. Employers are responsible for training their workers on specific hazards of their job, as noted in many OSHA standards. A list of standards requiring training is found in OSHA Publication 2254 [PDF*], "Training Requirements in OSHA Standards and Training Guidelines."

OSHA authorized outreach trainers are not OSHA personnel. Trainers are authorized (not certified) through this program to deliver Outreach training classes. Trainers are independent service providers and their schedules and fees may vary. OSHA recommends contacting multiple trainers to find one that best meets the student's needs. This includes questioning trainers about their accommodations for students with a learning disability. Students may verify the status of an authorized outreach trainer. All trainers should possess a trainer card which includes an expiration date along with the name of the authorizing OTI Education Center.

Students interested in attending an Outreach Training Program class should request to see a prospective trainer's current Authorized Trainer card in order to verify the trainer's status. This should be done prior to selecting a trainer. Authorized Trainer cards will contain the trainer's name and authorization expiration date on the front of the card. The card will also list the Authorizing Training Organization (ATO) which authorized the trainer to deliver Outreach classes. Students may contact the ATO if there are any questions regarding the trainer's status. Outreach trainers must provide proof of their current training authorization on request.

For privacy reasons, OSHA does not provide individual verification of student course completion cards or authorized trainer cards. Verification of Outreach card authenticity is at the discretion of the cardholder.

If an individual holding an OSHA Outreach student course completion card wishes to verify the authenticity of their student course completion card, the individual can provide the name and contact information of the authorized trainer who issued the student course completion card. Each authorized OSHA outreach trainer is required to maintain records on their training for a period of five years.

An individual who completes an OSHA outreach trainer course is provided an OSHA authorized trainer card. This card indicates the expiration date of the trainer's authorization. If the authorized trainer who issued the OSHA Outreach student course completion card wishes to verify the authenticity of their own authorized trainer status, the trainer can provide their OSHA trainer card, which will include the name and phone number of the authorizing training organization. The authorizing training organization can verify the status of the trainer. Please note that in most cases, the authorizing training organization is an OSHA Training Institute Education Center.

Write to outreach@dol.gov or call the outreach fraud hotline at 847-297-4810 to file complaints about program fraud and abuse. Provide all pertinent information, including the trainer's name, the date of training, the location of the training, the type of training (Construction, General Industry, Maritime, Disaster Site Worker), and whether it was to cover 10 or 30 hours. Include any other relevant information including your name and contact information. Please note that OSHA will maintain the confidentiality of the person providing the information.

Trainers are responsible for applying for approval for issuing CEUs. OSHA does not accredit organizations or individuals, does not certify organizations or individuals, and does not assign CEUs to outreach classes delivered by OSHA outreach trainers.

OSHA Outreach Program Coordinator
OSHA Directorate of Training and Education
2020 S. Arlington Hts. Road
Arlington Heights, IL 60005

(847) 725-7810
Fax: (847) 297-6636
E-mail: outreach@dol.gov

OSHA authorizes trainers to conduct occupational safety and health training through the OSHA Outreach Training Program. Through this program, individuals who complete a one-week OSHA trainer course receive a certificate of completion and an authorized outreach trainer card. Trainer courses are based on one of the following subject areas: disaster site workers (second responders), construction, general industry, or maritime. Upon successful completion of the trainer course, trainers are authorized to teach students courses based on the trainer course subject area. These include two-day courses for disaster site workers (second responders), as well as 10-hour and 30-hour courses in construction, general industry, or maritime safety and health hazards. Authorized trainers can receive OSHA course completion cards for their students. The OSHA Outreach Training Program is voluntary. OSHA does not require participation in this program.

To become an authorized OSHA Outreach Trainer, you must complete a required OSHA trainer course and complete/meet the necessary prerequisite requirements:

  1. For Construction Industry: OSHA #500 Trainer Course in Occupational Safety and Health Standards for Construction. Prerequisites are: five (5) years of construction safety experience (a college degree in occupational safety and health, a Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH) designation, in the applicable training area may be substituted for two years of experience) and completion of OSHA #510 Occupational Safety and Health Standards for the Construction Industry.
  2. For General Industry: OSHA #501 Trainer Course in OSHA Standards for General Industry. Prerequisites are: five years of general industry safety experience (a college degree in occupational safety and health, a Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH) designation, in the applicable training area may be substituted for two years of experience) and completion of OSHA #511, Occupational Safety and Health Standards for General Industry.
  3. For Maritime Industry: Course #5400 Trainer Course in OSHA Standards for the Maritime Industry. The prerequisites for Course #5400 are as follows: Three years maritime industry experience and at least one of the following: Two years of occupational safety and health experience (with a broad focus) in any industry; a degree in occupational safety and health from an accredited college or university; or certification as an Associate Safety Professional (ASP), Certified Safety Professional (CSP) designation; Certified Industrial Hygienist (CIH); designation; Certified Marine Chemist (CMC) designation; or Certified Safety Health Manager (CSHM) designation.
  4. For Disaster Site Workers: Course #5600 Disaster Site Worker Train-the-Trainer Course. The prerequisites for Course #5600 are as follows: OSHA Course #500 or #501, three years safety training experience and completion of the 40-hour HAZWOPER training.

The OSHA courses listed above are only offered by authorized OSHA Training Institute (OTI) Education Centers located throughout the United States. For a complete list of all the OTI Education Centers and their approved courses, please visit the OTI Education Center Locations page.

No, testing is not a requirement for Outreach classes. Testing is not considered instructional time and does not count toward the contact hour requirements for subject topics.

Although testing is not required by OSHA, trainers have the option of administering a test to evaluate learning. It is at the discretion of the trainer to determine whether or not a student has successfully completed the class. Because OSHA does not require testing in these classes, the agency has not issued specific requirements for trainers regarding tests being administered orally as opposed to written tests. For this reason, it is recommended that students discuss any accommodation needs related to their learning environments prior to selecting a trainer. This includes questioning trainers about their accommodations for students with a learning disability.

Please note that the Outreach Training Program requirements and procedures have no requirement for training to be 508 compliant. OSHA does not currently host or offer online Outreach Training Program classes on a federal government Web site. Private Web sites are encouraged, but not required to be section 508 compliant. Authorized Outreach trainers are independent service providers, not federal employees or agents.

Online Outreach Training Program classes are offered by independent training providers. If you have technical issues or customer service concerns related to your online Outreach Training Program classes, you should contact the online training provider directly to resolve the matter. The current list of OSHA-accepted online 10- and 30-hour Outreach Training Programs is available at: https://www.osha.gov/dte/outreach/training_providers.html.

If the online training provider is unable to resolve the matter, you may forward your concern to OSHA by email at: outreach@dol.gov. Please provide specific information regarding the issue and include all relevant communication between you and the online training provider. Please note that Outreach Training Program trainers are required to issue student course completion cards directly to the student within 90 days of class completion. If you completed an Outreach Training Program 10- or 30-hour class and did not receive your completion card within 90 days, contact your Outreach trainer.

Worker Information

Outreach Training Program trainers are required to issue student course completion cards directly to the student within 90 days of class completion. If you completed an Outreach Training Program 10- or 30-hour class and did not receive your completion card within 90 days, contact your Outreach trainer.

Individuals that successfully complete an OSHA Outreach Training Program class receive a student course completion card. Please note that there is no program requirement for trainers to issue any other form of course completion documentation. Outreach trainers are encouraged to provide training certificates to students at the end of the training class to help students provide verification that they completed the training prior to receiving their student course completion card. Acceptance of a training certificate instead of a student course completion card is at the discretion of the employer or job site. Although the program is voluntary, some States, employers, unions, and other jurisdictions require this training to fulfill their safety training goals. Check with the relevant organization, employer or work site to determine if a course completion certificate in lieu of a course completion card fulfills their training requirement.

Outreach trainers are required to issue student course completion cards directly to the student within 90 days of course completion, regardless of who paid for the training. If you have not received your card within the 90-day period, contact your trainer immediately. If your trainer does not provide the card as requested, notify the Outreach Training Program by email (outreach@dol.gov). Please be sure to include all relevant information such as student name, trainer name, training location and date, type of class, and actions taken to contact the trainer.

OSHA does not maintain student records for training conducted by other organizations or by authorized Outreach trainers. In order to obtain transcripts or copies of course completion documents such as student course completion cards, you must contact the original training provider. Please note that replacement student course completion cards for OSHA Outreach Training Program classes cannot be issued for training completed more than three years ago. Only one replacement card may be issued per student per class, and a fee may be charged by the Authorizing Training Organization to replace a course completion card. (Outreach Training Program Requirements section VI.E.(2))

The student course completion cards in Construction, General Industry, and Disaster Site do not have an expiration date. The form and content of additional training is left to the discretion of the student and/or employer. The student cards provided in the Maritime Outreach Training Program expire five years after the training. To retain a valid 10- or 30-hour Maritime Industry card, students are required to complete additional training.

The Outreach Training Program is intended as an orientation to Occupational Safety and Health. Workers must receive additional training on specific hazards of their job.

Trainer Information

Authorized Outreach trainers can obtain training materials from various sources and develop their own material to support the classes they conduct.  Trainers generally receive training materials from their Authorizing Training Organization (OTI Education Center) during their trainer course.  OSHA provides some required Outreach Training Program curriculum such as Introduction to OSHA and Focus Four on its Outreach Training Program Web page.  Outreach trainers may also reference other safety and health training resources on the OSHA Web site at: www.osha.gov/dte/library/index.html.

Outreach trainers are authorized for four years from the date that the trainer course is completed. To maintain authorization status, a trainer must successfully complete an update course every four years.

OSHA allows trainers a 90-day grace period from the four-year expiration date to successfully complete the update class. The 90-day grace period is designed to allow for unexpected circumstances like course cancellations, illness, and other unavoidable obligations. During the grace period, the trainer is unable to conduct Outreach training and receive student course completion cards. Please note that extensions to the grace period will not be granted.

If the trainer does not successfully complete the update class within the specified time frame, the trainer may retake the full trainer course in order to reinstate authorization status.

See the OSHA Training Institute (OTI) Education Center course schedules and contact information. Each OTI Education Center posts its course offerings, schedule, and locations on their individual website.

ID numbers are given to trainers who have conducted an outreach training class and received student course completion cards. It is usually provided on the letter that is sent with the student completion cards. If you are submitting your first card request, you must include a copy of your OSHA trainer card. Some authorizing training organizations may issue an ID number upon course registration or trainer course completion.

OSHA training programs are intended for workers within the agency's geographic jurisdiction. These locations include the 50 U.S. States, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, American Samoa, Guam, the Trust Territory of the Pacific Islands, Wake Island, Outer Continental Shelf Lands defined in the Outer Continental Shelf Lands Act, and Johnston Island. For this reason, OSHA Outreach Training Program classes must be limited to training conducted within OSHA's geographic jurisdiction.

Although trainers may provide safety and health training to workers outside the OSHA's geographic jurisdiction, it must be done outside of the Outreach Training Program and without OSHA's involvement. OSHA encourages international trainers to consider alternatives for conducting occupational safety and health training that adds value for workers. In this manner, trainers will be able to select and provide the specific safety and health training needed by their target audience, and personally control and manage the program. This will allow trainers to integrate and brand their vision of safety and health which may serve as a model for safety and health training that others may choose to replicate. Under such a plan, trainers may design and issue their own certificates, cards, badges, stickers, etc. as long as they do not indicate that the program is supported by OSHA or is a part of the OSHA Outreach Training Program.

OSHA will only consider exception requests for training outside the agency's geographic jurisdiction for training provided on a contract basis for a specific organization and only its employees. The contracting organization is the party who has a legal binding contract with the trainer. The OSHA Outreach Training Program Requirements contain the specific process for obtaining OSHA approval for training outside OSHA jurisdiction. The Outreach trainer must submit a written request for exception to OSHA at least 60 days in advance of the scheduled training.

OSHA Outreach Training Program classes delivered outside of OSHA's jurisdiction to members of the U.S. military are permissible and these personnel are eligible to receive student course completion cards. In these cases, authorized outreach trainers do not have to request an exception from OSHA, but they must ensure their authorizing training organization is aware that the persons trained are members of the U.S. military.

U.S. Department of Defense civilian personnel can also be trained without an exception. However, contractors for the U.S. military cannot be trained without prior approval from OSHA.

It takes up to 30 days to process a request for student course completion cards. If you have not received your cards after 30 days, contact your authorizing training organization.

No, they are voluntary. OSHA recommends outreach courses as an orientation to occupational safety and health for workers. However, some states have enacted laws mandating the training. Also, some employers, unions, organizations or other jurisdictions may also require this training.

Trainers should contact their authorizing training organization that issued the cards. Please note that authorizing training organizations may charge an administrative fee for issuing and/or replacing cards.

If you're an authorized outreach trainer who conducts the training in Spanish send the following information to outreach@dol.gov:

  • Name
  • Construction, General Industry, Maritime and/or Disaster Site Worker
  • Company/Organization, if applicable
  • City/state
  • Phone
  • E-mail
  • Website address, if applicable

Training that is conducted to comply with requirements in the OSHA standards cannot be counted toward outreach training. Also, CPR and First Aid training cannot be counted towards fulfillment of outreach requirements because they are not considered occupational safety and health topics dealing with hazard recognition or prevention.

OSHA does not issue waivers for the trainer course prerequisites. The prerequisites contain separate requirements for experience and training. Experience is not considered a substitute for the training prerequisite. If you believe that your previous training was equivalent to the OSHA standards course required for the industry, you may send a written request for a training equivalency evaluation. You will be required to submit documentation to substantiate your training and curriculum. Written requests for training equivalency evaluation may be sent to:

Director
OSHA Office of Training Programs and Administration
2020 S. Arlington Heights Rd.
Arlington Heights, IL 60005-4102

Yes, trainers may do this under the following conditions: the same trainer must conduct all of the training, all the training must be completed (from the start of the 10-hour class, to the end of the 30-hour class) within six months, and the student must return the 10-hour card to the trainer, who must then return the 10-hour card to the issuing Authorizing Training Organization (ATO) in order to receive the 30-hour card.

Please note that the purpose of surrendering the 10-hour card is to accurately reflect the level of training a student has received. Simultaneous possession of both a 10- and 30-hour card may inaccurately imply that the student has received a total of 40 hours of training. For this reason, the trainer is required to collect the original 10-hour card from the student and return it to the issuing ATO along with a new Outreach Training Program Report to be issued a 30-hour course completion card.

OSHA limits training contact hours to 7½ hours per day. A trainer is allowed to add additional time for breaks and lunch that would increase the overall time to more than 7 ½ hours.

OSHA Training Institute (OTI) Education Centers do not receive any funding from OSHA. These organizations support their training programs and Outreach Training Program administrative activities through tuition and fees. For this reason, OSHA authorizes OTI Education Centers to charge fees for processing requests for student course completion cards.

Students may complete the makeup training with the guest trainer who conducted the particular missed training portion, as long as this part of the training is coordinated by the primary trainer. The student must have access to the primary trainer for any follow-up questions.


*Accessibility Assistance: Contact the OSHA Directorate of Training and Education at (847) 759-7700 for assistance accessing PDF materials.

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