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This industry frequently confronts violent behavior and assaults of staff. |
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Violence has occurred on the premises or in conducting business. |
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Customers, clients, or coworkers assault, threaten, yell, push, or verbally abuse employees or use racial or
sexual remarks. |
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Employees are NOT required to report incidents or threats of violence, regardless of
injury or severity, to employer. |
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Employees have NOT been trained by the employer to recognize and handle threatening,
aggressive, or violent behavior. |
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Violence is accepted as "part of the job" by some managers, supervisors, and/or employees. |
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Access and freedom of movement within the workplace are NOT restricted to those persons who
have a legitimate reason for being there. |
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The workplace security system is inadequate-i.e., door locks malfunction, windows are not secure, and there are
no physical barriers or containment systems. |
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Employees or staff members have been assaulted, threatened, or verbally abused by clients and patients. |
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Medical and counseling services have NOT been offered to employees who have been assaulted. |
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Alarm systems such as panic alarm buttons, silent alarms, or personal electronic alarm systems are
NOT being used for prompt security assistance. |
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There is no regular training provided on correct response to alarm sounding. |
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Alarm systems are NOT tested on a monthly basis to assure correct function. |
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Security guards are NOT employed at the workplace. |
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Closed circuit cameras and mirrors are NOT used to monitor dangerous areas. |
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Metal detectors are NOT available or NOT used in the facility. |
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Employees have NOT been trained to recognize and control hostile and escalating aggressive
behaviors, and to manage assaultive behavior. |
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Employees CANNOT adjust work schedules to use the "Buddy system" for visits to
clients in areas where they feel threatened. |
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Cellular phones or other communication devices are NOT made available to field staff to enable
them to request aid. |
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Vehicles are NOT maintained on a regular basis to ensure reliability and safety. |
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Employees work where assistance is NOT quickly available. |