Background
The Construction Industry Outreach Training Program
Outreach Training Program Guidelines
Outreach Training Tips
Designated Training Topics: 10-hour Construction Industry Training Outreach Program
Designated Training Topics: 30-hour Construction Industry Training Outreach Program
Further Assistance
Program Administration
    Obtaining Student Course Completion Cards
    Other Key Points on Submitting Course Documentation
    Records Trainers Must Retain for Five Years
    Where to Send Documentation
    ID Number Information
    Information on Student Course Completion Cards
    Replacing Lost or Damaged Trainer or Student Cards
OSHA Outreach Training Program Report
Attachment A - OSHA Training Institute Education Centers (OTIECs)
Attachment B - Outreach Contacts: Responsible Training Organizations
Attachment C - E-mail or Fax Procedures for Outreach Trainers with ID Numbers
 

CONSTRUCTION INDUSTRY OUTREACH TRAINING PROGRAM

BACKGROUND  

The Occupational Safety and Health Administration's (OSHA) Outreach Training Program is a voluntary program to train workers in the basics of safety and health hazard recognition and prevention. OSHA authorizes trainers who complete construction and general industry train-the-trainer courses to conduct occupational safety and health classes for workers. OSHA has promoted workplace safety and health by authorizing trainers since 1971. 

The Outreach Training Program has grown rapidly in recent years. From fiscal year (FY) 2004 through FY2008, 2.3 million workers have received outreach training; the number of workers trained more than doubled. In 2008, OSHA distributed nearly 680,000 student cards to trainers who held over 43,000 classes – an average of almost 850 classes per week. The number of students completing 30-hour construction training tripled from 2005 to 2008; however, 10-hour classes still comprise over 80% of the overall program. Construction outreach training comprises 80% of outreach training. On any day, approximately 2,700 workers attend OSHA outreach training.

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Text Version of Chart: OSHA Outreach Training Program
Type: Vertical Bar Graph
Graph Elements: 34 - Two bars for each year from 1992 to 2008 representing the number of students trained for Construction and General Industry

• Student sign-in sheets for each class day
• Student addresses
• Copy of the documentation sent in to request cards, including a list of the topics taught and the amount of time spent on each
• Records which indicate the card number dispensed to each student. One way to accomplish this is to make a copy of all the cards you issue.

• How students will be able to ask questions when the class is not in session. Methods include e-mail, answering questions after class, and a Q & A session.
• What materials, in general, you are providing to the students. At a minimum, trainers must provide must provide your students with at least a fact sheet on each topic you cover.
• That you will take attendance at the beginning and end of each class day. Only those students who are on all attendance sheets may receive cards. Trainers must retain these sign-in sheets in their class files.

• Testing and reporting test scores for each topic and a final test
• Removal of anyone scoring less than 70% after three tries on any program topic
• Mandatory page views of each content page
• Easy trainer availability built into the system
• Printable online materials for each topic
• The course must be interactive
• Tracking students’ time in the course (including a timing-out mechanism)
• Providing required reports and evaluations

• The trainer can ensure the full attendance of all students
• Off-site locations have a training monitor
• There is a setup to answer students questions quickly and effectively
• Explain what materials you will provide to the students – at a minimum they must receive a fact sheet on each topic covered

• The same trainer must do all the training
• All the training must be completed, from start to finish, within six months
• You must return the 10-hour cards to receive the 30-hour cards.

• Observe training
• Obtain feedback from the trainer and the students on the training
• Ensure awareness of the Outreach Training Program guidelines and the materials and assistance that are available to help trainers

• Course date
• Type of class: 10- hour or 30-hour, Construction or General Industry
• Location
• Contact information

• Highlight local stories that students will recognize
• Discuss personal experiences
• Provide information on injury and fatality statistics and OSHA Fatal Facts. For more information, see Further Assistance.
• Explain that safety and health training adds value to the company, the workplace and their life. See OSHA's $afety Pays Program.

• Mandatory - 4 hours (left column): Four topics to be taught, ranging from one-half to two hours each
• Elective - 2 hours (right column top): Choose at least two of these topics to teach, for a minimum of one-half hour each. Must cover at least two hours.
• Optional - 4 hours (right column bottom): Teach any other construction industry hazards or policies and/or expand on the mandatory or elective topics, minimum of one-half hour each.

• Mandatory - 12 hours: Five topics to be taught, ranging from one to five hours each
• Elective - 12 hours: Choose at least six of these topics to teach, for a minimum of one-half hour each
• Optional - 6 hours: Teach any other construction industry hazards or policies and/or expand on the mandatory or elective topics, minimum of one-half hour each

• OSH Act, General Duty Clause, Employer and Employee Rights and Responsibilities, Whistleblower Rights, Recordkeeping basics
• Inspections, Citations, and Penalties
• General Safety and Health Provisions, Competent Person, Subpart C
• Value of Safety and Health
• OSHA Website, OSHA 800 number and available resources

• Fall Protection, Subpart M (e.g., floors, platforms, roofs)
• Electrical, Subpart K (e.g., overhead power lines, power tools and cords, temporary wiring, grounding)
• Struck by (e.g., falling objects, trucks, cranes, constructing masonry walls)
• Caught in/between (e.g., trench hazards, unguarded machinery, equipment)

• Fire Protection and Prevention, Subpart F
• Materials Handling, Storage, Use and Disposal, Subpart H
• Tools - Hand and Power, Subpart I
• Welding and Cutting, Subpart J
• Scaffolds, Subpart L
• Cranes, Derricks, Hoists, Elevators, and Conveyors, Subpart N
• Motor Vehicles, Mechanized Equipment and Marine Operations; Rollover Protective Structures and Overhead Protection; and Signs, Signals and Barricades, Subparts O, W, and G
• Excavations, Subpart P
• Concrete and Masonry Construction, Subpart Q
• Steel Erection, Subpart R
• Safety and Health Program
• Confined Space Entry
• Powered Industrial Vehicles
• Ergonomics

• OSHA Home Page
• OSHA Outreach Training Program Page. The site includes:
  • Teaching Aids, including the 10-hour PowerPoint provided in the trainer class
  • Program Guidelines
  • How to get OSHA student course completion cards
  • Frequently Asked Questions (FAQs)
  • Special Announcements

• Training and Reference Materials Library. This library contains training and reference materials developed by OSHA as well as links to other related sites.
• Resource Center Loan Service. Outreach trainers may borrow videos from OSHA's Resource Center. This collection of videos covers many occupational safety and health subjects. The catalog contains borrowing information and a list of videos, including various Spanish titles.
• Multimedia – Videos and Slide presentations
• Compliance Assistance - Resources and Specialists
• OSHA Small Business Page
• Teen Workers
• Spanish Trainers & Training References
• Spanish Outreach Trainers
• Making the Business Case for Safety and Health
• Quick Takes. At the OSHA Home Page, sign up for OSHA’s bi-weekly e-news memo with information, updates, and results about safety and health in America's workplaces.

• Construction Outreach Materials
• Construction - Other OSHA Presentations for Outreach
• OSHA Construction eTools
• Preventing Fatal Falls in Construction
• Safety and Health Topics Index
• Spanish PowerPoint Presentations
• Electronic Library of Construction Occupational Safety and Health (includes Spanish materials)
• NIOSH Construction Publications
• Fatal Facts: Fact sheets about construction fatalities

• Construction - Pocket Guide, OSHA 3252.
• All About OSHA, OSHA 3302.
• OSHA Publications and Audiovisual Programs, OSHA 2019.
• Training Requirements in OSHA Standards and Training Guidelines, OSHA 2254.
• OSHA Handbook for Small Businesses, OSHA 2209. Assists small business employers in implementing OSHA’s recommended safety and health program management guidelines.

• Top Four Construction Hazards, Quick Card 3216.
• Construction PPE, Quick Card 3289.
• Fall Protection Tips, Quick Card 3257.

• Outreach Trainer Website
  OSHA encourages all authorized outreach trainers to add their trainer profile and training schedules to the website. The site allows individuals and organizations to search by type of training or geographically for trainers and training to assist them in meeting their training needs. OSHA is referencing the website to persons looking for outreach training.
 
• Active Outreach Trainer Lists.
  OSHA distributes lists of active trainers (two or more classes conducted within a year), by state, to persons looking for 10- or 30-hour outreach training and to trainers who need assistance in conducting their training. To obtain a state list(s):
  Contact: Email, (847) 759-7780, fax (847) 297-6636 or see Attachment B.
  
  Provide:
  1. State(s) you are looking for
  2. Whether you want the list(s) for Construction or General Industry
  3. Your e-mail, fax number or mailing address

• For support related to enforcement and the OSHA standards, contact the Regional Office or the Area Office near you. These offices also provide publications and other helpful references. At the Regional Office, ask for technical support.
 
• OSHA also has Compliance Assistance Specialists in each Area Office in states under federal jurisdiction. They’re available for seminars, workshops, and speaking events.

• OSHA Outreach Training Program Coordinator. For online training information and help on matters that are not found in this guide or at the OSHA web site, including annual PowerPoint charts on OSHA's Most Frequently Cited Serious Violations in Construction or General Industry, contact: Don Guerra, (847) 759-7735
• OSHA and OSHA Training Institute Education Centers. For matters relating to general program administration, contact your representative from the organization responsible for your training. The contact list is at Attachment B.
• Resource Center Loan Program. For further information on borrowing videos through this program, contact the OSHA librarian by Email or (847) 759-7736.

1. OSHA Outreach Training Program Report. Use our format or create your own. This includes trainer and course information. Provide an address that goes directly to you, because OSHA can’t replace card packages that are not received.
2. A copy of your OSHA Construction trainer card.
3. A list of the students who completed the training. Use the area on the back to list your students, or send a separate list. The list must be legible. Only send one list, not all of the sign-in sheets.
4. Topic Outline. List the topics taught and the amount of time spent on each. Complete the topic outline on the bottom of the report (10-hour) or on the back (30-hour) or send a separate outline.

1. OSHA Outreach Training Program Report. Use our format or create your own. This includes your trainer ID number, name, and course information. Provide an address that goes directly to you, because OSHA can’t replace card packages that are not received. If you complete this report in its entirety, it is all you need to document your outreach training.
2. A list of the students who completed the training. Use the area on the back of the form to list your students, or send a separate list. The list must be legible. Only send one list, not all of the sign-in sheets.
3. Topic Outline. List the topics taught and the amount of time spent on each. Complete the topic outline on the bottom of the report (10-hour) or on the back (30-hour) or send a separate outline.

• Trainers must sign the statement of certification attesting that they have conducted the training in accordance with the guidelines and have submitted accurate documentation.
• Trainers must document training within six months of class completion
• Trainers must report classes separately. Each class should be reported individually and contain each of the items indicated above.
• Existing trainers with ID numbers may e-mail or fax their course documentation. See Attachment C.

1. Student sign-in sheets for each class day
2. Student addresses
3. Copy of the documentation sent in to request cards, including a list of the topics taught and the amount of time spent on each
4. Records which indicate the card number dispensed to each student. One way to do this is to make a copy of the cards you issue.

• All trainers who have received student cards will get an ID number. Trainers receive an ID number in their card package AFTER submitting their first card request. The trainer ID is provided on the letter or the preprinted Outreach Training Program Report that are returned with your student cards. Some responsible training offices issue an ID upon course registration or completion.
• A trainer who has received Construction and General Industry training from different organizations will have two ID numbers and will request cards from two different organizations.
• If you misplaced your ID number, note on the report that you were issued one but misplaced it.

• For legibility, trainers complete student cards by printing or typing
1. Student’s name
2. Course end date
3. Trainer’s name (the trainer may also sign the card)
• Trainers may not alter the cards or use white out on the cards. If you misprint or mistype the cards, you may return the cards to your responsible training organization and receive replacements.
• Student course completion cards don’t expire. However, employers and other organizations may have different requirements than OSHA on this. Some states have enacted laws mandating the training. OSHA recommends Outreach Training Program courses as an orientation to occupational safety and health for workers. Participation is voluntary. Workers must receive additional training on specific hazards of their job.
• Trainers may provide training certificates to students. This often helps them verify that they took the training prior to receiving their card. Advertising restrictions also apply here.
• Trainers can use the back of the cards for other identification or training information. This may be helpful and appropriate if your outreach class is targeted to a specific industry or audience.
• The cards may be laminated.
• Use Avery 5371 label style to print on the cards. Practice by using a copy of the card sheet. Feed one sheet at a time.
• Processing card requests takes two to four weeks. Please wait this amount of time before inquiring about the status of a request.

Extra Cards. Trainers are sent a few extra cards for each class completed in case of card errors and to allow them to replace lost student cards for students they have trained.  Trainers are not to use these extra cards for any other purpose.

Trainer Cards: Contact your responsible training organization (Attachment B) where you took your trainer course if you need your trainer card replaced.

Student Cards:
• OSHA rarely replace a batch of cards from an entire class.
• Use the extra cards provided to you for replacements, after you make the proper verification.
• If you don’t have an extra card, contact your responsible organization (Attachment B) for a replacement. Provide them the student’s name, your name, the training date, and the type of class (10 or 30-hour, construction or general industry).
• If the training took place more than five years ago, no replacement cards will be issued.
• Trainers must maintain records which indicated the card number dispensed to each student.

Misprinted Cards: Return all misprinted cards for replacements. Do not attempt to correct and use misprinted cards.

Course #500 Trainer Course in Occupational Safety and Health Standards for the Construction Industry
Course #501 Trainer Course in Occupational Safety and Health Standards for the General Industry
Course #502 Update for Construction Industry Outreach Trainers
Course #503 Update for General Industry Outreach Trainers
Course #510 Occupational Safety and Health Standards for Construction
Course #511 Occupational Safety and Health Standards for General Industry

• If an OSHA Training Institute Education Center conducted or sponsored your training, see the following pages on where and how (mail, e-mail, fax) to submit requests.
• If you are unsure of your responsible training organization:
• It is typed in on the front of the trainer card, below OSHA, U.S. Department of Labor.
• See the chart below which lists where each of the OSHA Training Institute Education Centers conducts its training
• Trainers taking their Construction and General Industry trainer courses from different organizations will send their student card requests to different organizations
• For persons who took their training at the OSHA Training Institute (OTI) send your requests to:
OSHA Construction (or General Industry) Outreach Training Program
2020 S. Arlington Heights Road
Arlington Heights, IL 60005
Fax: (847) 297-6636
Email

1. OSHA Outreach Training Program report
2. Copy of Maritime Industry trainer card if this is your first request or if you’ve taken new trainer training
3. Student names
4. Course topic list and the time spent on each

1. Student sign-in sheets for each class day
2. Student addresses
3. Copy of the documentation submitted for card request (be sure this included the topic outline)
4. Records which indicate the card number dispensed to each student

• Trainer is currently authorized
• Complies with guidelines (topics, time, etc.)
• Documentation is complete

• For OSHA, see above
• For OSHA Training Institute Education Centers, see the list below

• Trainers receive an ID number in their card package AFTER submitting their first card request.
• The trainer ID is provided on the letter or the preprinted Outreach Training Program Report that are returned with your student cards.

1. E-mail
   • See Attachment B for e-mail addresses
   • Subject: 10 or 30-Hour; Construction or General Industry
   • Send your e-mail request based on the format which follows these procedures. Include all of the information that is shown.
2. Fax
   • See Attachment B for numbers
   • Send a cover page and indicate the number of pages you’re sending
   • Subject: 10 or 30-Hour; Construction or General Industry
   • Send your fax request based on the format which follows these procedures.  Include all of the information that is shown.

1. Use your ID Number
2. For each class - send a separate e-mail or fax
3. Keep a file (for five years) on each course which includes:
   • Student sign-in sheets for each class day
   • Student addresses
   • Copy of the documentation sent in to request cards, including the topic outline list of the topics taught and the amount of time spent on each
   • Records which indicate the card number dispensed to each student

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