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Slide 22
    TEXT VERSION OF SLIDE:

    Title: Resident Rights
    Type: Text Slide
    Content:

    • Older Americans Act
      • Establishes Nursing Home Ombudsman Program in each state
      • Responsibilities
        • Monitor performance of agencies dealing with nursing homes
        • Receive/monitor complaints by or on behalf of individual residents
        • Coordinate volunteer programs
        • Carry out public educational programs
        • Comment on state/local policies