Occupational Safety and Health Administration OSHA

U.S. Department of Labor

Assistant Secretary for
Occupational Safety and Health
Washington, D.C. 20210

DOL Seal

November 8, 2013

Dear Retail Trade Association,

I am writing this letter to inform you that the Occupational Safety and Health Administration (OSHA) has recently sent letters to some retailers where large crowds can be expected during the holiday season's major sales events. As you may know, a worker was trampled to death few years ago as shoppers rushed through a retailer's doors to take advantage of an after Thanksgiving Day "Black Friday" sales event.

The letters encourage retailers and store owners to take precautions to prevent worker injuries during the sales events or at other events where large crowds may gather. The letter also encourages them to use the safety guidelines provided in an OSHA Fact Sheet entitled, "Crowd Management Safety Guidelines for Retailers," in addition to their own procedures. A copy of the Fact Sheet is enclosed. In addition, retailers are reminded to maintain appropriate access to exit routes and ensure that exits are not blocked. We appreciate any efforts on your part to further distribute this information to members of your association.

Your cooperation in this effort will help ensure that we can all have a safe and happy holiday season. Thank you for your attention to this urgent worker safety matter.


David Michaels, PhD, MPH


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