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Please note: As of January 20, 2021, information in some news releases may be out of date or not reflect current policies.

May 15, 2019

U.S. Department of Labor Cites Online Pet Supply Retailer

OCALA, FL - The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Chewy Inc. - an online retailer of pet supplies - after a fatality at the company’s Ocala, Florida, distribution facility.

The employee suffered fatal injuries while operating a stand-up industrial truck. OSHA cited Chewy Inc. for exposing employees to struck-by and crushing hazards. The company faces $14,323 in penalties, the maximum allowed by law.

“Employers are required to assess and abate hazards that are present, and that may expose workers to injuries, illnesses, or fatalities,” said OSHA Jacksonville Area Office Director Michelle Gonzalez. “This tragedy might have been prevented if the employer had complied with published safety standards, and adhered to hazard warnings provided by equipment manufacturers.”

The company has 15 business days from receipt of the citations and proposed penalties to comply, request an informal conference with OSHA's area director, or contest the findings before the independent Occupational Safety and Health Review Commission.

Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful workplaces for their employees. OSHA's role is to help ensure these conditions for America's working men and women by setting and enforcing standards, and providing training, education, and assistance. For more information, visit

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Media Contacts:

Eric Lucero, 678-237-0630,
Michael D'Aquino, 678-237-0630,

Release Number: 19-618-ATL (161)

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