Department of Labor Logo OSHA Regional News Brief - Region 3

Please note: As of January 20, 2021, information in some news releases may be out of date or not reflect current policies.

Jan. 12, 2016

Amazon fulfillment center receives $7K fine, hazard alert letters
after OSHA investigates workplace safety complaint

Employer name: Amazon Fulfillment Services

Site: 50 New Canton Way, Robbinsville, New Jersey

Citation and hazard alert letters issued: On Dec. 21, 2015, the U.S. Department of Labor Occupational Safety and Health Administration's Marlton Area Office issued one other-than-serious citation. On Dec. 30, 2015, one ergonomic-related hazard-alert letter was issued. Additionally, OSHA issued a medical-related hazard-alert letter on Jan. 7, 2016.

Investigation findings: OSHA's investigation began July 1, 2015, in response to a complaint alleging recordkeeping violations; employees exposed to workplace hazards including fall, noise, electrical and amputation hazards; and the lack of personal protective equipment.

OSHA investigators cited Amazon Fulfillment Services with the other-than-serious citation for not recording 26 instances of work-related injuries and illnesses on the required OSHA 300 logs.

Amazon received hazard-alert letters because the company exposed employees to ergonomic risk factors including stress from repeated bending at the waist and repeated exertions, and standing during entire shifts up to 10 hours, four days a week and sometimes including mandatory overtime shifts. Also, the on-site medical unit provided medical care beyond what is allowed by their licensing and certification, without the supervision of a board certified qualified medical professional licensed to practice independently.

The employer has 15 business days from receipt of the citation and proposed penalty to comply, request an informal conference with OSHA's area director, or contest the findings before the Occupational Safety and Health Review Commission.

Proposed penalty: $7,000

Quote: "Failure to properly record occupational illnesses and injuries is hazardous to workers. The lack of accurate data can mask patterns of injuries and illnesses that could help uncover conditions with the potential of putting workers at risk," said Paula Dixon-Roderick, director of OSHA's Marlton Area Office. "In addition to keeping accurate records, Amazon should address the potential dangers identified in the hazard-alert letters to ensure the safety and health of its fulfillment center employees."

View the citation:

The hazard-alert letters can be viewed here and here.

To ask questions; obtain compliance assistance; file a complaint; or report amputations, eye loss, workplace hospitalizations, fatalities or situations posing imminent danger to workers, the public should call OSHA's toll-free hotline at 800-321-OSHA (6742) or the agency's Marlton Area Office at 856-596-5200.

# # #

Media Contacts:

Joanna Hawkins, 215-861-5101,
Leni Fortson, 215-861-5102,

Release Number: 16-34-NEW (osha 16-003)

U.S. Department of Labor news materials are accessible at The department's Reasonable Accommodation Resource Center converts departmental information and documents into alternative formats, which include Braille and large print. For alternative format requests, please contact the department at (202) 693-7828 (voice) or (800) 877-8339 (federal relay).