Archive Notice - OSHA Archive

NOTICE: This is an OSHA Archive Document, and may no longer represent OSHA Policy. It is presented here as historical content, for research and review purposes only.

Department of Labor Logo
OSHA News Release
Region 1

Please note: As of January 20, 2021, information in some news releases may be out of date or not reflect current policies.


Region 1 News Release: 11-332-BOS/BOS 2011-089
March 16, 2011
Contact: Ted Fitzgerald
Phone: 617-565-2074


US Labor Department's OSHA cites Wilton, NH, direct mail printer and
distributor for 17 willful and serious safety violations
PEP Direct LLC faces $170,000 in fines for mechanical and electrical hazards

CONCORD, N.H. – PEP Direct LLC of Wilton has been cited for 17 willful and serious violations of workplace safety and health standards at its Stoney Brook Road printing and distribution plant by the U.S. Department of Labor's Occupational Safety and Health Administration. The company, a strategic direct mail/marketing and printing operation, faces a total of $170,000 in proposed fines.

"These conditions, left uncorrected, expose workers to potential death or serious injury from being caught in operating machinery, struck by powered industrial trucks and electrocuted. The employer must comprehensively address all these hazards to eliminate them and keep workers safe," said Rosemarie Ohar, OSHA's New Hampshire area director. "The sizable fines proposed here reflect the breadth and gravity of the hazards found at this plant as well as the employer's knowledge of and failure to correct some of these conditions."

OSHA's inspection found that three of the four printing presses in use at the plant lacked machine guarding to protect operators and other workers against being caught in the presses' points of operation. The presses remained unguarded despite the company's knowledge of the hazard and injuries sustained by workers.

The inspection also identified numerous electrical and mechanical hazards, including allowing unqualified and untrained employees to work on and test live electrical equipment; not de-energizing and locking out the power sources for electrical equipment; a lack of personal protective equipment for employees working with electricity; not removing damaged electrical equipment from service; a lack of hazardous energy control procedures to prevent the unexpected startup of machinery during maintenance; untrained powered industrial truck operators; and additional machine guarding hazards.

OSHA issued the company one willful citation with a fine of $70,000 for the unguarded printing presses and 16 serious citations with $100,000 in fines for the remaining hazards. A willful violation exists when an employer has demonstrated either an intentional disregard for the requirements of the law or plain indifference to employee safety and health. A serious violation occurs when there is substantial probability that death or serious physical harm could result from a hazard about which the employer knew or should have known.

PEP Direct LLC has 15 business days from receipt of its citations and proposed penalties to comply, meet with OSHA's area director or contest the findings before the independent Occupational Safety and Health Review Commission. The inspection was conducted by OSHA's Concord Area Office; telephone 603-225-1629. To report workplace incidents, fatalities or situations posing imminent danger to workers, call the agency's toll-free hotline at 800-321-OSHA (6742).

Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful workplaces for their employees. OSHA's role is to ensure these conditions for America's working men and women by setting and enforcing standards, and providing training, education and assistance. For more information, visit


U.S. Department of Labor news materials are accessible at The information above is available in large print, Braille, audio tape or disc from the COAST office upon request by calling 202-693-7828 or TTY 202-693-7755.