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Slide 16


    Title: Step 4 - Evaluating Outcomes
    Type: Text and Picture Slide
    Content: [Includes photo of a worker lowering a nursing home patient out of a transport van using a mechanical lift.]

    • Re-evaluate elements of assessment
    • Check employee satisfaction
    • Note employee turnover rate
    • Determine resident satisfaction
    • Review the program
    • Report success
    • Stay the course

    Speaker Notes:

    The final step, evaluating outcomes, includes the following:

    • Re-evaluate the elements of assessment. Monitor injury data on a monthly basis by using the components of the assessment phase.
    • Check employee satisfaction. Obtain feedback regarding implementation of the program. Encourage employees to report any injury in a non-punitive environment.
    • Note employee turnover rate
    • Determine resident satisfaction. Develop a tool to evaluate resident and family response to resident handling with assistive devices
    • Review the program annually for its accomplishments, and set goals for the upcoming year. Modify the program as indicated
    • Report successes or challenges to management and staff
    • Stay the course!