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Slide 14

    TEXT VERSION OF SLIDE:

    Title: The HCS Directive, CPL 02-02-038 CUSTOMERS OBLIGATIONS
    Type: Text Slide
    Content:

    EMPLOYEE INFORMATION AND TRAINING, Paragraph (h)

    • The training must be comprehensible:

      If the employees receive job instructions in a language other than English, then the training and information to be conveyed under the HCS will also need to be conducted in a foreign language