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ANNUAL ALLIANCE REPORT

The Occupational Safety and Health Administration (OSHA)
and the International Window Cleaning Association (IWCA)
June 16, 2016


  1. Alliance Background
    1. Date Signed

      June 10, 2010

    2. Dates Renewed

      October 31, 2012

    3. Evaluation Period

      June 10, 2015 - June 9, 2016

    4. Overview

      The OSHA and IWCA Alliance provides IWCA members and others with information, guidance, and access to training resources that will help them protect the health and safety of workers. Through the Alliance, the organizations will continue to address slips, trips, falls from heights, and issues related to the safe use of high-reach access equipment, including ladders and scaffolding, in the window cleaning industry. The Alliance will also address the safety and health challenges of small business owners and low literacy and limited English speaking workers in the window cleaning industry.

    Implementation Team Members

    OSHA

    *Morgan Seuberling
    Safety and Occupational Health Specialist, Office of Outreach Services and Alliances (OOSA), Directorate of Cooperative and State Programs (DCSP)
    **Christina Morgan
    Safety and Occupational Health Specialist, OOSA, DCSP
    Christian Wojnar
    Program Manager, Office of Small Business Assistance, DCSP
    Sherman Williamson
    Occupational Safety and Health Specialist, Office of General Industry Enforcement, Directorate of Enforcement Programs
    Laura Kenny
    Labor Liaison, Region II, New York Regional Office

    IWCA

    Mark Bennett
    Executive Director, IWCA
    Stefan Bright
    Safety Director, IWCA
    Noa Pedersen
    General Window Cleaning; Board, IWCA
    Matt Pierce
    Window Cleaning; Board, IWCA
    Coby Powell
    Red Rock Window Cleaning; Board, IWCA
    Alan Burton
    Everclear Enterprises, Inc.; Past-President, IWCA
    Jack Evans
    20/20 Window Cleaning of NC, Inc.; President, IWCA
    Mark Reinhart
    Award Window Cleaning; President-elect, IWCA
    Travis Herman
    Larry’s Window Cleaning Service; Past President, IWCA
    Jason York
    E-Z Window Cleaning; President Elect, IWCA

    Service Employees International Union (SEIU)

    Orlando Gonzalez
    Service One; SEIU Representative

    *Morgan Seuberling re-joined the OSHA and IWCA Alliance Implementation Team on February 1, 2016.

    **Christina Morgan served on the OSHA and IWCA Alliance Implementation Team until February 1, 2016.

  2. Implementation Team Meetings
    • June 11, 2015
    • September 24, 2015
    • January 21, 2016
    • April 21, 2016

    In addition to these formal meetings, the Alliance coordinators from both groups maintained regular contact throughout the reporting period to monitor the Alliance’s progress and results.

  3. Results

    These tables are best viewed on tablets, notebooks, or desktop computer screens.

    The following table summarizes the Alliance's activities in support of the goals in the Alliance agreement.

    Raising Awareness of OSHA's Rulemaking and Enforcement Initiatives: To share information on OSHA's National Emphasis Programs, Regulatory Agenda, and opportunities to participate in the rulemaking process.

    Activity Type

    Activity Name/Summary

    OSHA Areas of Emphasis Supported

    Number Reached

    Dissemination October 23, 2014: Email blast
    • IWCA submitted an email blast to promote OSHA’s QuickTakes.
    465
    Raising Awareness of OSHA's Rulemaking and Enforcement Initiatives: To convene or participate in forums, roundtable discussions, or stakeholder meetings on fall, caught-in-between, and other scaffolding related hazards to forge innovative solutions in the workplace or to provide input on safety and health issues.

    Activity Type

    Activity Name/Summary

    OSHA Areas of Emphasis Supported

    Number Reached

    Event Alliance Program Construction Roundtable, March 19, 2015, Washington, DC.
    • Stefan Bright represented IWCA at the event.
    Fall Protection Not Applicable
    Event Alliance Program Construction Roundtable, September 10, 2015, Washington, DC.
    • Stefan Bright represented IWCA at the event.
    Fall Protection Not Applicable
    Event Alliance Program Construction Roundtable, March 24, 2016, Washington, DC.
    • Jack Evans represented IWCA at the event.
    Fall Protection Not Applicable
     
    Training and Education Goal: To develop effective training and education programs for window cleaning contractors with low literacy and limited English speaking workers, regarding the recognition and prevention of workplace accidents due to slips, trips and falls, working from heights, and the use of specialized window cleaning and high-rise access equipment, and to communicate such information to constituent employers and workers.

    Activity Type

    Activity Name/Summary

    OSHA Areas of Emphasis Supported

    Number Reached

    Training 2016 IWCA Annual Convention and Tradeshow, February 10-13, 2016, Miramar Beach, FL
    • IWCA provided an opportunity for hands-on best practices training to OSHA staff on 2/13/16.
    Fall Protection 2
     
    Outreach and Communication Goal: To develop information on the recognition and prevention of workplace hazards, and to develop ways of communicating such information (e.g., print and electronic media, electronic assistance tools, and OSHA's and the IWCA's Web sites) to employers and workers in the industry.

    Activity Type

    Activity Name/Summary

    OSHA Initiative Supported

    Number Reached

    Dissemination IWCA and OSHA Alliance Web Page
    IWCA maintains the IWCA and OSHA Alliance Web page on its Website. Information includes links to the Alliance agreement and OSHA's electronic assistance tools. In addition, the page features links to products developed by IWCA through the Alliance Program, including the Water-fed Pole Training Program and Quick Cards. IWCA also includes OSHA initiatives on the Web page such as the "Prevention of Falls in Construction" initiative and "Heat Illness Prevention" initiative, with resources, information, and links to the OSHA Web pages.
    Fall Prevention; Heat Illness Prevention 923
    Dissemination OSHA and IWCA Alliance Web Page
    OSHA maintains the OSHA and IWCA Alliance Web page that is posted on the OSHA Website. The page includes the Alliance agreement, the renewal agreement, annual reports, and links to resources developed by IWCA through the Alliance Program.
      3539
    [Page Views]
    Dissemination July 2014: IWCA News

    IWCA published two articles entitled "Don't Take a Chance with Safety" and "Educate Your Employees with Quick Cards" as well as an update on alliance activities.
      2,500
    Dissemination October 2014: IWCA News
    IWCA published an article entitled "IWCA and OSHA Provide Free Water-Fed Pole Program and Safety Cards."
      2,500
    Dissemination April 13, 2015: Email blast
    IWCA submitted an email blast to promote the National Safety Council's Distracted Driving Awareness Month.
      465
     
    Outreach and Communication: To speak, exhibit, or appear at OSHA's or IWCA's Annual Conferences, local meetings, or other regional events.

    Activity Type

    Activity Name/Summary

    OSHA Areas of Emphasis Supported

    Number Reached

    Speech/Presentation 2016 IWCA Annual Convention and Tradeshow, February 10-13, 2016, Miramar Beach, FL
    • Gabe Garcia and Keila Ashman, Consultation Program at USF, gave a presentation entitled “OSHA – How It Effects Your Business (H2).”
      20
    Exhibit 2016 IWCA Annual Convention and Tradeshow, February 10-13, 2016, Miramar Beach, FL
    • IWCA Alliance team members staffed an exhibit and distributed OSHA publications and products developed through the OSHA and IWCA Alliance to industry safety and health professionals that attended the exhibit booth during the event.
      400
     
    TOTAL     10,714
  4. Evaluations

    IWCA did not perform Alliance evaluations during the reporting period.

  5. Upcoming Milestones

    In the upcoming year, OSHA and IWCA will continue work together to provide IWCA’s members and others with guidance and access to information and training resources that will focus on reducing and preventing exposure to hazards in the window cleaning industry.

    For example, IWCA will continue to develop the “IWCA Safety and Health Field Manual.” When the Field Manual is completed, the resource will be posted on the IWCA Alliance-related Web page and OSHA will link the resources to the OSHA and IWCA Web page, the Alliance Program Participants Developed Products Web page, and other appropriate locations on the agency’s website. IWCA will also work to develop and deliver training on health and safety procedures relative to window cleaning for OSHA’s compliance officers and other staff, On-site Consultation staff, and State Plan staff. IWCA is in the process of developing a series of YouTube video products.

    To ensure that the IWCA resources are distributed to members and their workers, IWCA will continue to utilize existing venues (e.g., IWCA News, email blasts) and identify others for dissemination of Alliance-developed products. IWCA will also continue to promote awareness of OSHA’s ongoing rulemakings, enforcement initiatives, and other outreach activities, and will provide OSHA with an Alliance exhibit and opportunities for speakers during their Annual Conference and Tradeshow. Lastly, IWCA will continue to participate in OSHA’s Alliance Program Construction Roundtable.

    Report prepared by Morgan Seuberling, Safety and Occupational Health Specialist, Office of Outreach Services and Alliances, June 16, 2016.

    Activity Types:
    • Alliance Product: Products (e.g., fact sheets, videos, toolbox talks) developed by Alliance participants as part of the Alliance. These are not OSHA products.
    • Dissemination: An Alliance participant sends OSHA information, Alliance products, or other safety and health information to its stakeholders. This includes information sent by email or social media (Facebook, Twitter), and information included in newsletters and other publications. It also includes hits on the Alliance participant's or OSHA's Web page.
    • Evaluation: Any efforts by the Alliance participant to evaluate the effectiveness of an Alliance activity or the Alliance as a whole.
    • Event: Participation in events such as the Construction Roundtable and NAOSH Week.
    • Exhibit: OSHA exhibits at events sponsored by the Alliance participant.
    • OSHA Product Review: Review of an OSHA product by an Alliance participant. For example, an Alliance participant may provide technical comments on an OSHA eTool or publication. The review itself is considered the Alliance activity.
    • Speech/Presentation: Speeches or presentation by OSHA staff at events sponsored by the Alliance participant.
    • Training: This includes best practice seminars or other training that Alliance participants provide for OSHA staff. It also includes training for workers/employers/others by Alliance participants.
    • Other: Use this if an activity does not fit into one of the other categories.
    OSHA Areas of Emphasis:
    • Agriculture
    • Asian American/Pacific Islander Workers
    • Construction
    • Ergonomics
    • Fall Prevention
    • Hazard Communication/Chemicals
    • Health Care
    • Heat Illness Prevention
    • Hispanic/Latino Workers
    • Maritime
    • Oil and Gas
    • Small Business
    • Temporary Workers
    • Transportation
    • Young Workers
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