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ALLIANCE ANNUAL REPORT

Occupational Safety and Health Administration
and
Club Managers Association of America (CMAA)
November 12, 2007

I. Alliance Background

Date Signed

September 16, 2003

Dates Renewed

February 22, 2006

October 17, 2007

Overview

Through the Alliance, OSHA and CMAA are providing CMAA's members and others, including small businesses, with information, guidance, and access to training resources that will help them protect membership club employees' health and safety including non-English or limited English speaking and youth workers. In particular, the Alliance focuses on addressing Hazard Communication (HAZCOM), recordkeeping and respiratory protection issues. In addition, the organizations are addressing safety and health issues related to membership clubs' landscaping and horticultural activities.


Implementation Team Members
 
OSHA:  
   
Todd Briggs
Karen Heckmann
Bob Nester
Lisa Ramber
Jack Standard
Bill Willson
Office of Outreach Services and Alliances (OOSA)*
Directorate of Training and Education (DTE)
Directorate of Science, Technology and Medicine (DSTM)
OOSA
DTE
OOSA
   
CMAA:  
   
Alan Achatz
Cyd Bougae
Kathi Driggs
Melissa K. Low
David McCabe
AKA Capitol Adventures, LLC
Senior Vice President, Professional Development
Chief Operating Officer
Director, Industry Resources and Legislative Services
Senior Director, Education

*Todd Briggs served on the Alliance Implementation Team until September 2006

Evaluation Period

September 16, 2006 - September 15, 2007

II. Implementation Team Meetings

 
September 19, 2006
January 16, 2007
April 17, 2007
Implementation Team Meeting
Implementation Team Meeting
Implementation Team Meeting

In addition to these formal meetings, the Alliance coordinators from both groups maintained regular contact throughout this reporting period to monitor the Program's progress and results.

III. Activities and Products
  1. Events and Products

    Training and Education Goal


    • Work with OSHA to provide expertise to develop training and education courses and "toolbox talks" in English and Spanish on HAZCOM, recordkeeping, respiratory protection and landscaping and horticultural activities and to provide expertise in communicating such information to employers and employees in the industry.
    Products

    CMAA Toolbox Talks


    In order to raise awareness among club managers and employees about workplace hazards and how to prevent them, CMAA developed the following toolbox talks through the OSHA and CMAA Alliance:

    • How to Use the Toolbox Talks for Club Employees
    • Safety and Health Education (Form)
    • Employee Safety and Health Orientation
    • Make Safety a Priority
    • The Importance of Handwashing
    • Youth Workers
    • Avoiding Heat Stress
    • Ladder Safety
    • Slips and Falls Inside the Clubhouse
    • Cold Weather Safety
    • Pesticide and Fertilizer Spraying
    CMAA posted the toolbox talks on the CMAA/OSHA Alliance Web page on the association's Web site. In addition, OSHA links to these toolbox talks from the OSHA and CMAA Alliance Web page and the Alliance Program Participant Developed Products Web page on the Agency's Web site.

    Outreach and Communication Goals

    • Work with OSHA to provide expertise in developing information on the recognition and prevention of workplace hazards, and to provide expertise in developing ways of communicating such information (e.g. print and electronic media, electronic assistance tools and OSHA's and CMAA's Web sites) to employers and employees in the industry.
    Products

    Review of Federal Network for Young Worker Safety and Health (FedNet) Frequently Asked Questions (FAQ)


    CMAA reviewed and provided feedback to OSHA on a draft Frequently Asked Questions (FAQ) document that was developed by FedNet. The FAQ is intended to provide information to young workers on safety and health issues and is under review by the Agency.

    OSHA Motor Vehicle Safety and Health Topics Page

    The following member of the OSHA and CMAA Alliance implementation team continues to serve on the editorial board of OSHA's Motor Vehicle Safety, Safety and Health Topics page:

    • Melissa K. Low, Director, Industry Resources and Legislative Services; CMAA, Alexandria, VA
    Editorial board members review and provide feedback to OSHA's Salt Lake Technical Center (SLTC) regarding the content of the page.

    OSHA Restaurant Safety for Teen Workers Safety and Health Topics Page

    The following members of the OSHA and CMAA Alliance implementation team continue to serve on the editorial board of OSHA's Restaurant Safety for Teen Workers Safety and Health Topics page:

    • Melissa K. Low, Director, Industry Resources and Legislative Services; CMAA, Alexandria, VA
    • Alan E. Achatz, AKA Capitol Adventures LLC; Buffalo, NY
    Editorial board members review and provide feedback to OSHA's Salt Lake Technical Center (SLTC) regarding the content of the page.

    OSHA and CMAA Web page

    OSHA continues to update the OSHA and CMAA Alliance Web page on the Agency's Web site. The page includes the OSHA and CMAA Alliance agreement, news releases, and milestones and successes. During the reporting period, information on CMAA's support and participation in the 2007 North American Occupational Safety and Health (NAOSH) Week and OSHA's presentation at CMAA's 81st Annual World Conference on Club Management, February 4, 2008 in Anaheim, California was added to the page. In addition, links to CMAA's tool box talks were added to the page.

    CMAA's OSHA Alliance Web page (http://www.cmaa.org/legislat/osha.asp)

    CMAA's Web site includes an OSHA Web page which has information on the OSHA and CMAA Alliance and OSHA's Alliance Program. In addition, the page includes links to products developed through the OSHA and CMAA Alliance such as toolbox talks. During the reporting period, CMAA added links on the Web page to safety and health resources on OSHA's Web site including:

    • OSHA Publications, Posters and Online Order Form
    • Compliance Assistance Specialists Directory
    • Making the Business Case for Safety and Health - Safety and Health Topics Page
    • Most Frequently Cited Federal OSHA Standards for Clubs
    12 Steps to Safety Articles Series

    Through the Alliance, CMAA is developing a series of 12 articles to assist club managers with achieving OSHA regulatory compliance and establishing a safety and health program. OSHA is reviewing and providing feedback on the following draft articles:

    • How and Where Does One Start?
    • Recordkeeping and Reporting (OSHA 300 Logs)
    • Accident Prevention and Investigation
    • Hazard Communications
    • Respiratory Protection
    • Landscaping and Horticulture
    • Housekeeping
    • Kitchens
    • Emergency Preparedness and Disaster Planning
    • Youth Workers
    • Utilizing OSHA's Compliance Assistance Resources
    • Other Resources
    The CMAA is scheduled to begin publishing the articles, one each month, beginning in February 2008.

    • Speak, exhibit, or appear at OSHA's or CMAA's annual events, local meetings, or other events such as CMAA's World Conference on Club Management and Leadership/Legislative Conference.
    Events

    CMAA 80th Annual World Conference on Club Management Conference, February 22 27, 2007, Anaheim, California


    Through the Alliance, OSHA provided the following publications that were included in the attendees' portfolios at the CMAA 80th Annual World Conference on Club Management Conference:

    • OSHA and CMAA Alliance Activities Summary
    • On-site Consultation Program Fact Sheet
    CMAA Leadership/Legislative Conference, September 8-10, 2007, New York, New York

    On September 9, 2007, James B. Singerling, Chief Executive Officer, CMAA, updated and promoted the OSHA and CMAA Alliance during his "State of the Association" speech to the attendees at the CMAA Leadership/Legislative Conference. In addition, the CMAA included a copy of the OSHA and CMAA Alliance Activities Summary in the attendees' portfolios.

    • Share information among OSHA personnel and industry safety and health professionals regarding CMAA's best practices or effective approaches and publicize results through outreach by CMAA and through OSHA- or CMAA- developed materials, training programs, workshops, seminars, and lectures (or any other applicable forum).
    Products

    Articles in CMAA Publications


    The following articles were published in CMAA's publications and provided information on the OSHA and CMAA Alliance's activities and the Agency's compliance assistance resources:

    • "OSHA Releases Updated "It's the Law Poster," Legislative Report, March 2007
    • "OSHA Reminds Employers to Post Injury/Illness Summaries," Legislative Report, March 2007
    • "OSHA Web Page Makes the Business Case for Safety and Health," Outlook, April 2007
    • "CMAA and OSHA Introduce Toolbox Talks Designed for the Club Industry," Outlook, April 2007
    • "CMAA Supports North American Occupational Safety and Health Week May 6-12," Legislative Report, April 2007
    • "OSHA Resources Available for the Club Industry," Legislative Report, April 2007
    • "CMAA Supports North American Occupational Safety and Health Week May 6-12," Outlook, May 2007
    • "Employee Hazards Increase As Temperatures Soar", Legislative Report, June 2007
    • "New Toolbox Talks Released for the Club Industry", Legislative Report, July 2007
    • "OSHA Launches 2007 Teen Summer Job Safety Campaign", Chapter Digest, July 2007
    Publications and Newsletters

    Articles about CMAA's support and participation in the 2007 North American Occupational Safety and Health (NAOSH) Week appeared in a number of publications including PR Newswire, Insurance Newsnet and Quote.com. Please see the table in this report under "Alliance Program Reach" for additional information.

    • Promote and encourage CMAA's members' participation in OSHA's cooperative programs such as compliance assistance, the Voluntary Protection Programs, and the Consultation Program and its Safety and Health Achievement Program.

      During this evaluation period, no products or resources have been developed to meet this Alliance goal.

    • Work with other Alliance participants on specific issues and projects, including HAZCOM, recordkeeping, respiratory protection and landscaping and horticultural activities that are addressed and developed through the Alliance Program.
    2007 North American Occupational Safety and Health (NAOSH) Week May 6-12, 2007

    CMAA joined with more than 15 other Alliance Program participants to support 2007 NAOSH Week, May 6-12, 2007. NAOSH Week, sponsored by the American Society of Safety Engineers (ASSE), an Alliance Program participant, focuses on increasing the understanding of the positive benefits of investing in occupational safety, health and environmental programs among employers, employees and the public; raising awareness of the role and contribution of safety, health and environmental professionals; and reducing workplace injuries and illness by encouraging safety and health activities at all companies and organizations. CMAA included articles on NAOSH Week in its publications, Outlook and Legislative Report.

    • Encourage CMAA's chapters, student chapters, and colonies at colleges and universities to build relationships with OSHA's Regional and Area Offices to address health and safety issues and to increase including non-English or limited English speaking and youth workers access to and understanding of safety and health information and available training resources, including HAZCOM, recordkeeping, respiratory protection and landscaping and horticultural activities.
    OSHA's Compliance Assistance Specialist (CAS) Directory

    During the reporting period, CMAA added the following information to its OSHA Web page on the association's Web site about OSHA's Compliance Assistance Specialists (CASs):

      "Each OSHA office has a local Compliance Assistance Specialist who can share various education sessions on these OSHA topics or any other club related standards that your club may want to learn more about. The Compliance Assistance Specialist's responsibility is to share information not to issue fines, so there are no worries when you invite him or her to attend your chapter meeting."
       
    The information contains a link to the CAS Directory on OSHA's Web site.

    CMAA Chapter List

    CMAA provided OSHA with an updated chapter list which the Agency posted it on the OSHA and CMAA Alliance Web page on OSHA's Intranet and shared with the agency's Regional Offices to facilitate joint activities.

    Promoting the National Dialogue on Workplace Safety and Health Goal

    • Convene or participate in forums, roundtable discussions or stakeholder meetings on small business, non-English or limited English speaking and youth worker outreach and HAZCOM, recordkeeping and respiratory protection issues and landscaping and horticultural activities, to help forge innovative solutions in workplace or to provide input on safety and health issues.
    Events

    Promoting the Globally Harmonized System for the Classification and Labeling of Chemicals (GHS) Workgroup, October 25, 2006, Washington, DC


    Melissa Low, Director, Industry Resources and Legislative Services, CMAA, participated in the October 25, 2006 Alliance Program Hazard Communication Roundtable's Promoting the GHS Workgroup meeting, in Washington, DC. During the Workgroup meeting, representatives from 15 Alliance Program participants identified compliance assistance tools and products to educate the public, particularly small businesses, about the GHS. They also provided recommendations on the target audiences, subjects and formats of and methods for distributing the information.

    Alliance Program Small Business Roundtable, February 1, 2007, Washington, DC

    On February 1, 2007, CMAA representative Melissa K. Low attended the OSHA Alliance Program Small Business Roundtable in Washington, DC. During the meeting, OSHA and On-site Consultation Program representatives updated the Alliance Program participants on the status of the Agency's efforts to enhance small business compliance assistance resources based on recommendations that were made by Alliance Program participants during the Alliance Program Small Business Roundtable held September 8, 2005.

  2. Executive Summary

    The OSHA and CMAA Alliance has led to a greater awareness by both organizations of the safety and health issues and hazards that impact the employees, including young workers, non-English or limited English speakers, at country, city, athletic, faculty, yacht, town and military membership clubs. As a result of the Alliance's success over its first four years, the organizations will sign a renewal agreement on October 17, 2007.

    As part of its efforts to continue to share safety and health information with membership clubs, the CMAA updated its OSHA Web page on its Web site with additional links to OSHA's compliance assistance resources. In addition, CMAA informed the public and its members about OSHA's resources through articles in its publications, including:

    • "OSHA Web Page Makes the Business Case for Safety and Health," Outlook, April 2007
    • "CMAA and OSHA Introduce Toolbox Talks Designed for the Club Industry," Outlook, April 2007
    • "CMAA Supports North American Occupational Safety and Health Week May 6-12," Legislative Report, April 2007
    • "Employee Hazards Increase As Temperatures Soar", Legislative Report, June 2007
    Further, OSHA and CMAA participated in a number of activities promoting safety and health for membership club employees', including:

    • On September 9, 2007, James B. Singerling, Chief Executive Officer, CMAA, updated and promoted the OSHA and CMAA Alliance during his address to the attendees during the association's Leadership/Legislative Conference in New York, New York. In addition, the CMAA included the OSHA and CMAA Alliance Activities Summary in the attendees' portfolios.
    • OSHA provided materials for distribution from CMAA's Membership Pavilion during the association's 80th Annual World Conference on Club Management Conference, February 22 - 27, 2006, in Anaheim, California.
    In order to raise awareness among club managers and employees about workplace hazards and how to prevent them, CMAA developed eleven toolbox talks through the OSHA and CMAA Alliance. The toolbox talks are posted on the CMAA's OSHA Web page on its Web site. In addition, OSHA links to the talks from the OSHA and CMAA Alliance Web page and the Alliance Program Participant Developed Products Web page on the Agency's Web site.

  3. Alliance Program Reach
Type of Activity (Conference, Training, Print and Electronic Distribution, etc.) Number of Individuals Reached or Trained
OSHA and CMAA Alliance Web page on OSHA's Web site Data Not Available
CMAA Web page - Safety and Health Page on CMAA's Web site Data Not Available
March 2007, "OSHA Releases Updated "It's the Law Poster," Legislative Report 7,000
March 2007, "OSHA Reminds Employers to Post Injury/Illness Summaries," Legislative Report 7,000
April 24, 2007, "OSHA, American Society of Safety Engineers Note Major Growth in May's North American Occupational Safety and Health Week Support," Yahoo News Data Not Available
April 24, 2007, "OSHA, American Society of Safety Engineers Note Major Growth in May's North American Occupational Safety and Health Week Support," Insurance Newsnet Data Not Available
April 24, 2007, "OSHA, American Society of Safety Engineers Note Major Growth in May's North American Occupational Safety and Health Week Support," Quote.com Data Not Available
April 24, 2007, "OSHA, American Society of Safety Engineers Note Major Growth in May's North American Occupational Safety and Health Week Support," PR Newswire Data Not Available
April 2007, "OSHA Web Page Makes the Business Case for Safety and Health," Outlook 7,000
April 2007, "CMAA and OSHA Introduce Toolbox Talks Designed for the Club Industry," Outlook 7,000
April 2007, "CMAA Supports North American Occupational Safety and Health Week May 6-12," Legislative Report 7,000
April 2007, "OSHA Resources Available for the Club Industry," Legislative Report 7,000
May 2007, "CMAA Supports North American Occupational Safety and Health Week May 6-12," Outlook 7,000
June 2007, "Employee Hazards Increase As Temperatures Soar," Legislative Report 7,000
July 2007, "New Toolbox Talks Released for the Club Industry," Legislative Report 7,000
July 2007, "OSHA Launches 2007 Teen Summer Job Safety Campaign," Chapter Digest 800
September 8 - 10, 2007, CMAA's 2007 Leadership/Legislative Conference, New York, New York
Distributed Alliance Activity Summary
300
TOTAL 72,600

IV. Upcoming Milestones

As a result of the Alliance's success in its first four years, the organizations will sign a renewal agreement on October 17, 2007. Through the Alliance renewal agreement, the organizations will continue addressing safety and health issues related to membership clubs' including landscaping and horticultural activities.

During the upcoming year, OSHA and CMAA are planning a number of activities to promote workplace safety and health for membership club employees. For example, OSHA will make a presentation, "Introduction to OSHA for Small Businesses," on February 4, 2008 during the association's 81st Annual World Conference on Club Management, in Orlando, Florida. In addition, the Alliance Program will have an exhibit during the conference.

The CMAA plans to publish the first article in the series, "12 Steps to Safety," intended to assist club managers with achieving OSHA regulatory compliance and establishing a safety and health program starting in February 2008. In addition, the Alliance will develop the following toolbox talks:
  • General Ergonomics
  • Sprains and Strains
  • Knife Safety
Further, as part of the OSHA and CMAA Alliance's ongoing activities CMAA will continue to:
  • Support 2008 NAOSH Week
  • Provide updated CMAA Chapter Lists to OSHA
  • Participate in the Promoting the Globally Harmonized System of Classification and Labeling of Chemicals (GHS) Workgroup
Finally, OSHA and CMAA Alliance implementation team members will continue to serve on the editorial boards for OSHA's Safety and Health Topics pages, Motor Vehicle Safety and Restaurant Safety for Teen Workers, and provide OSHA with input and expertise to keep the Topics pages up to date.

Report prepared by: Bill Willson, OSHA and CMAA Alliance Coordinator, November 14, 2007