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Incident Command System

Volunteer Coordinator

The following sections provide information on this position:

Volunteer Coordinator - General

The Volunteer Coordinator - is responsible for managing and overseeing all aspects of volunteer participation, including recruitment, induction, and deployment. The Volunteer Coordinator is part of the Planning Section and reports to the Resource Unit Leader (RUL).

Volunteer Coordinator - Specific Responsibilities

The major responsibilities of the Volunteer Coordinator are:

  • Review Common Responsibilities

  • Coordinate with the Resource Unit to determine where volunteers are needed.

  • Identify any necessary skills and training needs. 

  • Verify minimum training needed, as necessary, with Health and Safety Officer (SO) or units requesting volunteers (if special skill is required).

  • Activate, as necessary, stand-by contractors for various training needs (as applicable).

  • Coordinate nearby or on-site training as part of the deployment process.

  • Identify and secure other equipment, materials and supplies, as needed.

  • Induct convergent (on the scene) volunteers.

  • Activate other volunteers (individuals who have applied prior to an incident and are on file with the Volunteer Coordinator or other participating volunteer organizations).

  • Recruit additional volunteers through media appeals (if needed).

  • Assess, train, and assign volunteers.

  • Coordinate with Logistics for volunteer housing and meal accommodations.

  • Assist volunteers with other special needs.

  • Maintain Activity Log (DOCX).

eTools Home :Incident Command System (ICS) Org Chart | Concept of Response | Unit Guide | Position Task Book | Forms | Sample Map | Credits

*Accessibility Assistance: Contact OSHA's Directorate of Technical Support and Emergency Management at (202) 693-2300 for assistance accessing PDF materials.

All other documents, that are not PDF materials or formatted for the web, are available as Microsoft Office® formats and videos and are noted accordingly. If additional assistance is needed with reading, reviewing or accessing these documents or any figures and illustrations, please also contact OSHA's Directorate of Technical Support and Emergency Management at (202) 693-2300.

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