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Incident Command System

Claims Specialist

Finance, Administration
The following sections provide information on this position:
Claims Specialist - General

The Claims Specialist - Under the supervision of the Compensation/Claims Unit Leader, the Claims Specialist is responsible for managing all claims-related activities (other than injury) for an incident.



Claims Specialist - Specific Responsibilities
The major responsibilities of the Claims Specialist are:
  • Review Common Responsibilities.

  • Develop and maintain a log of potential claims.

  • Coordinate a claims prevention plan with applicable incident functions.

  • Initiate an investigation on all claims other than personnel injury.

  • Ensure that site and property involved in an investigation are protected.

  • Coordinate with the investigation team as necessary.

  • Obtain witness statements pertaining to claims other than personnel injury.

  • Document any incomplete investigations.

  • Document follow-up action needs by the local agency.

  • Keep the Compensation/Claims Unit Leader advised on the nature and status of all existing and potential claims.

  • Ensure the use of correct agency forms.

  • Maintain Unit/Activity Log (ICS Form 214, 5 KB PDF*).


Accessibility Assistance: Contact the OSHA Directorate of Technical Support and Emergency Management at (202) 693-2300 for assistance accessing PDF materials.

*These files are provided for downloading.


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