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October 15, 1991

MEMORANDUM FOR:     REGIONAL ADMINISTRATORS
                   AREA DIRECTORS

THRU:               LEO CAREY
                   Director 
                   Office of Field Programs

FROM:               JOHN A. KATALINAS
                   Director 
                   Office of Management Data Systems

SUBJECT:            Changes to Handling Disputed Debt Collection Cases

1. OMDS will forward a copy of correspondence from the employer together with other pertinent information directly to the Area Director.

2. A copy of the materials sent to the Area Director will also be sent to the Regional Administrator.

3. The Area Director, after receiving the case, will prepare a memorandum to OMDS recommending the action to be taken. The memorandum will be sent through the Regional Administrator for review and sign off.

Each Region should set up internal procedures as necessary for Area Offices to follow in responding to disputed debt collection cases. Area Offices should continue to prepare a detailed response on each disputed case which clearly supports the recommendation and which could be used to send to the employer.

Please note that these procedures apply only to disputed cases. In those cases where an employer offers a compromise or settlement (i.e., payment of less than the amount due), the matter will continue to be referred directly to the Regional Administrator for decision. If you have any questions, please contact me at FTS 523-7008.