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Frequently Asked Questions (FAQs)

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I lost my 10- (or 30) hour student completion card. How do I get a replacement?

Contact your trainer. Your trainer will have to contact his/her OSHA training office for the replacement. The trainer must provide the following information: student name, trainer name, training date, and type of class (10 or 30-hour, construction or general industry). Records are kept for five years plus the present year. If the training took place prior to this, no replacement may be issued.


I lost my trainer card. How do I get a replacement?

Contact the organization you took the course from. Inform them what course you took and when you took it. After they validate that you took the class, and passed the test, they will issue you a replacement card. If the expiration date noted on the card has passed, you cannot receive a replacement.

For a list of contacts, see Attachment B of the program guidelines.


How can I obtain the current PowerPoint presentation of OSHA's Most Frequently Cited Serious Violations in Construction or General Industry?

Send an e-mail, requesting a copy of the Construction and/or General Industry presentation. We will forward you an electronic version of the file(s).

E-mail: Don Guerra


How can I be included on the list of Spanish outreach trainers?

If you're an outreach trainer who conducts the training in Spanish and you want your name added to the list, send the following information to Don Guerra:

-- Name
-- Construction and/or General Industry
-- Company/Organization, if applicable
-- City/state
-- Phone
-- E-mail and/or website address, if applicable


How can I check on the status of a request for student course completion cards?

It takes approximately two to four weeks to process a request for student course completion cards. If you have not received your cards after five weeks, contact the appropriate person noted in attachment B of the program guidelines.


What is my trainer ID number?

ID numbers are only given to trainers who have conducted an outreach training class and received student course completion cards. If you are completing an OSHA Outreach Training Program Report for the first time, you must list the trainer course you took (Course #500 or Course #501), the date that your trainer status expires (as noted on your trainer card), and submit a copy of your trainer card or certificate.


When does my trainer status expire?

You are authorized as an outreach trainer for four years from the date that you completed the trainer course (courses 500, 501, 502, or 503).

To maintain your authorization status, you must take an update course every four years. This is true whether you have trained students or not.
  • 502, Update for Construction Industry Outreach Trainers
  • 503, Update for General Industry Outreach Trainers
You may also retake the trainer course:
  • 500, Trainer Course in OSHA Standards for the Construction Industry
  • 501, Trainer Course in OSHA Standards for General Industry
We encourage persons who are active in occupational safety and health to take the update course, which provides more trainer assistance and recent information.


Where can I get information about trainer or update course schedules?

The trainer courses,
  • 500, Trainer Course in OSHA Standards for the Construction Industry
  • 501, Trainer Course in OSHA Standards for General Industry
and the update courses
  • 502, Update for Construction Industry Outreach Trainers
  • 503, Update for General Industry Outreach Trainers
are taught at the OSHA Training Institute Education Centers. See the Course Schedules page for more information.


I misprinted my student cards - how do I get more cards?

Return the misprinted cards to OSHA or the Education Center that issued the cards for replacements.


Do the student course completion cards expire?

No. The student course completion cards do not have an expiration date. The form and content of additional training is left to the discretion of the student and/or employer. The Outreach Training Program is intended as an orientation to Occupational Safety and Health. Workers must receive additional training on specific hazards of their job.


I don't meet the prerequisites to become a trainer, but I want the type of training offered in the OSHA trainer courses. What are my options?

Course #510, Occupational Safety and Health Standards for the Construction Industry, covers OSHA policies, procedures and standards, as well as construction safety and health principles. Special emphasis is placed on those areas that are the most hazardous.

Course #511, Occupational Safety and Health Standards for General Industry, covers OSHA policies, procedures and standards, as well as general industry safety and health principles. Special emphasis is placed on those areas that are the most hazardous.

See the Course Schedules for more information.


Are continuing education units (CEU's) assigned to Outreach Training courses such as the 10-hour and 30-hour construction and general industry courses?

The OSHA Training Institute does not assign CEU's to outreach courses, or outreach courses taught at OTI Education Centers, or outreach courses taught by authorized OSHA outreach trainers.

The OSHA Training Institute (OTI) has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 8405 Greensboro Drive, Suite 800, McLean, VA 22102. In obtaining this approval, the OTI has demonstrated that it complies with the ANSI/IACET Standards which are widely recognized as standards of good practice internationally. As a result of their Authorized Provider membership status, OTI is authorized to offer IACET CEU's for its program that qualify under the ANSI/IACET Standards.


How do I Become Approved to Offer Online Outreach Training Programs Courses?

OSHA is currently revising its process and criteria for reviewing and approving online Outreach Training Program courses. The new review/approval process and criteria will incorporate robust technical specifications, appropriate quality control measures, and current industry best practices to ensure high quality training programs for all participants. While the process is under revision, applications for new online programs will not be accepted for review.


If I have other questions about this program, who can I contact?

Don Guerra
OSHA Outreach Program Coordinator
OSHA Directorate of Training and Education
2020 S. Arlington Hts. Road
Arlington Heights, IL 60005

(847) 759-7735
Fax: (847)297-6636
E-mail: Don Guerra
 

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Page last updated: 09/21/2009