Success Brief:From
1993 - 1997, only three employees had
carpal tunnel surgery. From 1998 – 2002,
only one employee had surgery for carpal tunnel syndrome and
two had diagnoses and non-surgical treatments. The report of claims for tendonitis has
also decreased.
The Problem
Turner
was experiencing a high incidence of carpal
tunnel syndrome (CTS), especially among "Type
A" personalities who "don't like to
take breaks" and work long hours, as
often is required in the television industry.
The Solution
The company implemented a four-part ergonomics program to focus on:
workstation analysis
employee education and awareness
medical treatment
consulting with ergonomics equipment and furniture
manufacturers
A
task force that includes employees, doctors, risk management professionals and
members of interior services, legal and human resources departments supervises
the work in these four areas. Potential risk is identified through workstation
evaluations and periodic employee evaluations. Ergonomics training and education
begins with new employee orientation that teaches warning signs and appropriate
exercises. Existing employees receive training through Departmental meetings
and/or one-on-one evaluation and assessment. The company also works closely with medical
professionals
to help diagnose and treat injuries.
The Impact
The frequency of claims for tendonitis has
decreased. The severity of CTS claims has decreased. Significant financial savings from reduced workers’
compensation costs have been realized from early treatment, standardizing
furniture and educating employees. Employees
are requesting and receiving assistance early on, which also helps morale.
Source:Cynthia Parks, Turner Broadcasting
Systems (October 2002).
