TEXT VERSION OF SLIDE:
Title: Motor Vehicle Accidents: The Dow Chemical Company’s Use of "Six Sigma" Methodology
Type: Text Slide
Content:
- Problem: How to reduce motor vehicle accidents
- Solution
- Use "Six Sigma" to identify root causes of motor vehicle accidents
- Develop and implement driver procedures to address risk factors
[Includes the Alliance and OSHA logos]
Speaker Notes:
Motor Vehicle Accidents Case Study
Problem: Reduce motor vehicle accidents, which are the leading cause of
occupational fatalities in the U.S., in Dow’s Hydrocarbons and Energy (HC&E) business unit.
Solution: Use "Six Sigma" to identify root causes of motor vehicle
accidents and implement a program that produces sustainable results. Six Sigma uses a four-step
process to reduce defects in processes, products, or services. The following summarizes how Dow
applied the Six Sigma methodology to reduce motor vehicle accidents at its HC&E business unit:
Step 1: Measure. The project team collected information on variables associated with motor vehicle
accidents, including factors related to the accident, the driver, the vehicle, and the details of
the accident.
Step 2: Analyze. The team analyzed the information to determine what factors contributed to most of
the accidents (root cause analysis).
Step 3: Improve. The team developed a series of driver procedures to address the risk factors. For
example, all drivers involved in accidents must complete a defensive driving course. In addition,
every employee must review a 10-step "Arrive Alive" checklist before driving a Dow-owned or –leased
vehicle.
Step 4: Control. Establish controls to sustain the accident reduction and continue improvement. For
example, the team held a series of presentations for drivers. Some presentations included general
information for all drivers, while other presentations included more detailed information for
drivers involved in accidents or who drive over 30,000 miles per year.
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