TEXT VERSION OF SLIDE:
Title: Motor Vehicle Accidents: The Dow Chemical Company's Use of "Six Sigma" M
Type: Text Slide
Content:
- Problem: How to reduce motor vehicle accidents
- Solution
- Use "Six Sigma" to identify root causes of motor vehicle accidents
- Develop and implement driver procedures to address risk factors
[Includes the Alliance and OSHA logos]
Speaker Notes:
Motor Vehicle Accidents Case Study: The Dow Chemical Company’s Use of "Six
Sigma" Methodology (Dec. 2005)
Problem: Reduce motor vehicle accidents, which are the leading cause of
occupational fatalities in the U.S., in Dow’s Hydrocarbons and Energy (HC&E)
business unit.
Solution: Use "Six Sigma" to identify root causes of motor vehicle accidents
and implement a program that produces sustainable results. Six Sigma uses a
four-step process to reduce defects in processes, products, or services. The
following summarizes how Dow applied the Six Sigma methodology to reduce motor
vehicle accidents at its HC&E business unit:
Step 1: Measure. The project team collected information on variables associated
with motor vehicle accidents, including factors related to the accident, the
driver, the vehicle, and the details of the accident.
Step 2: Analyze. The team analyzed the information to determine what factors
contributed to most of the accidents (root cause analysis).
Step 3: Improve. The team developed a series of driver procedures to address
the risk factors. For example, all drivers involved in accidents must complete
a defensive driving course. In addition, every employee must review a 10-step
"Arrive Alive" checklist before driving a Dow-owned or –leased vehicle.
Step 4: Control. Establish controls to sustain the accident reduction and
continue improvement. For example, the team held a series of presentations for
drivers. Some presentations included general information for all drivers, while
other presentations included more detailed information for drivers involved in
accidents or who drive over 30,000 miles per year.
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