Risk Factors

Prevention Programs

Training & Other Resources

Enforcement

Prevention Programs

The following references provide guidance for evaluating and controlling violence in the workplace.

OSHA Guidance

• Preventing Violence Against Taxi and For-Hire Drivers [64 KB PDF^*, 1 page]. OSHA Fact Sheet, (2010, April).
  
  
• Recommendations for Workplace Violence Prevention Programs in Late-Night Retail Establishments [404 KB PDF^*, 40 pages]. OSHA Publication 3153-12R, (2009).
  
  
• Guidelines for Preventing Workplace Violence for Health Care & Social Service Workers. OSHA Publication 3148-01R, (2004). Also available as a 624 KB PDF, 47 pages.
  
  
• Workplace Violence [362 KB PDF^*, 2 pages]. OSHA Fact Sheet, (2002). A Spanish version [67 KB PDF^*, 2 pages] is also available. Provides basic information about vulnerable occupations, employer/employee roles in prevention and protection, and recommendations for response to violent incidents.
  
  
• Hospital. OSHA eTool.
  
  • Workplace Violence. Includes recommendations for establishing a violence prevention program.
    
    
• Young Worker Safety in Restaurants. OSHA eTool. Provides young employees and their employers safety solutions for workplace violence in specific areas of a restaurant.
  
  • Drive-thru
    
  • Serving

Other Federal Agency Guidance

• Home Healthcare Workers: How to Prevent Violence on the Job [517 KB PDF, 2 pages]. US Department of Health and Human Services (DHHS), National Institute for Occupational Safety and Health (NIOSH) Publication No. 2012–118, (2012, February).
  
  
• Workplace Violence Prevention Strategies and Research Needs. US Department of Health and Human Services (DHHS), National Institute for Occupational Safety and Health (NIOSH) Publication No. 2006-144, (2006, September).
  
  
• Violence on the Job. National Institute for Occupational Safety and Health (NIOSH) Publication No. 2004-100d, (2004). Discusses practical measures for identifying risk factors for violence at work, and taking strategic action to keep employees safe. Based on extensive NIOSH research, supplemented with information from other authoritative sources.
  
  
• Grassroots Worker Protection. Occupational Safety and Health State Plan Association (OSHSPA), (1999). Describes how state programs help to ensure safe and healthful workplaces.
  
  • Preventing Workplace Violence. Highlights activities in state plan states.
    
    
• Stress... at Work. US Department of Health and Human Services (DHHS), National Institute for Occupational Safety and Health (NIOSH) Publication No. 99-101, (1999). Highlights knowledge about the causes of stress at work and outlines steps that can be taken to prevent job stress.
  
  
• Preventing Homicide in the Workplace. US Department of Health and Human Services (DHHS), National Institute for Occupational Safety and Health (NIOSH) Publication No. 93-109, (1995, May). Helps employers and employees to identify high-risk occupations and workplaces, informs employers and employees about their risks, encourages employers and employees to evaluate risk factors in their workplaces and implement protective measures, and encourages researchers to gather more detailed information about occupational homicide and to develop and evaluate protective measures.
  
  
• Occupational Violence. National Institute for Occupational Safety and Health (NIOSH) Workplace Safety and Health Topic. Provides basic information on workplace violence including risk factors and prevention strategies.
  
  
• New Directions from the Field: Victims' Rights and Services for the 21st Century, Business Community. US Department of Justice (DOJ), Chapter 12 of the New Directions report on crime victims, (1998, August). Also available as a 145 KB PDF, 12 pages. Deals with victims rights and services in the business environment, and contains a section on workplace violence and provides practical advice for the business community on assisting the victims of workplace violence.
  
  
• Dealing with Workplace Violence: A Guide for Agency Planners. US Office of Personnel Management (OPM). Also available as a 2 MB PDF, 156 pages. Assists those who are responsible for establishing workplace violence initiatives at their agencies. This handbook is the result of a cooperative effort of many federal agencies sharing their expertise in preventing and dealing with workplace violence.

State and Local Guidance

• Workplace Violence Prevention. Minnesota Department of Labor & Industry. Provides links to prevention resources including workplace violence videos, links to other organizations and training resources:
  
  • A Comprehensive Guide for Employers and Employees [100 KB PDF, 29 pages]. Provides guidance to develop and implement a workplace violence prevention program. Includes model policy, sample forms, threat and assault log, five warning signs of escalating behavior, sample workplace weapons policy, sample policy about domestic violence in the workplace and personal conduct to minimize violence.
  
  
• Violence Prevention Brochure: Maintaining a Safe Workplace. University of California - Davis (UC Davis). Presents information designed to highlight stresses and risks in the work environment, to enhance workplace safety, and to reduce and prevent disruption and violence.
  
  
• MINCAVA Electronic Clearinghouse - Workplace Violence. Minnesota Center Against Violence and Abuse (MINCAVA), University of Minnesota (UM). Provides resources identified by the Minnesota Center Against Violence and Abuse specific to workplace violence.

Accessibility Assistance: Contact the OSHA Directorate of Technical Support and Emergency Management at (202) 693-2300 for assistance accessing PDF materials.

^*These files are provided for downloading.