The Claims Specialist - Under the supervision of the Compensation/Claims Unit Leader, the Claims Specialist is responsible for managing all claims-related activities (other than injury) for an incident.

• Review Common Responsibilities.
  
  
• Develop and maintain a log of potential claims.
  
  
• Coordinate a claims prevention plan with applicable incident functions.
  
  
• Initiate an investigation on all claims other than personnel injury.
  
  
• Ensure that site and property involved in an investigation are protected.
  
  
• Coordinate with the investigation team as necessary.
  
  
• Obtain witness statements pertaining to claims other than personnel injury.
  
  
• Document any incomplete investigations.
  
  
• Document follow-up action needs by the local agency.
  
  
• Keep the Compensation/Claims Unit Leader advised on the nature and status of all existing and potential claims.
  
  
• Ensure the use of correct agency forms.
  
  
• Maintain Unit/Activity Log (ICS Form 214, 5 KB PDF^*).