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Claims
Specialist
The following
sections provide information on this position:
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| Claims
Specialist - General |
The
Claims Specialist - Under the
supervision of the Compensation/Claims
Unit Leader, the Claims Specialist is responsible
for managing all claims-related activities (other than
injury) for an incident.
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| Claims
Specialist - Specific Responsibilities |
The major responsibilities of the Claims Specialist are:
- Review Common
Responsibilities.
- Develop and maintain a log of potential claims.
- Coordinate a claims prevention plan with applicable
incident functions.
- Initiate an investigation on all claims other than
personnel injury.
- Ensure that site and property involved in an investigation
are protected.
- Coordinate with the investigation team as necessary.
- Obtain witness statements pertaining to claims other
than personnel injury.
- Document any incomplete investigations.
- Document follow-up action needs by the local agency.
- Keep the Compensation/Claims Unit Leader advised
on the nature and status of all existing and potential
claims.
- Ensure the use of correct agency forms.
- Maintain Unit/Activity Log (ICS Form 214,
5 KB PDF).
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